Platform guide
🔔 Notifications: only what earns your attention
2 min read
Agents work around the clock; you shouldn't have to. Settings → Notifications lists every event the platform can tell you about, with separate In-app and Email switches per event - so the interrupts you get are exactly the ones you chose.
The events and their starting defaults:
- Escalations (an agent needs your decision): in-app and email, both on.
- Mission blocked (a mission is waiting on you): in-app and email, both on.
- Billing & credits (low credits, renewals, payment issues): in-app and email, both on.
- Draft ready (an agent drafted a reply for your review): in-app only.
- Agent inbox mail (an agent's inbox received an email; the agent handles it): in-app only.
- Weekly digest (a Monday summary of the week): email only.
- Task completed and Task failed: off by default - routine finishes are visible on the board and in Runs, and failures surface in Health and on Home. Flip these on if you want the interrupt anyway.
In-app notifications land in the dashboard's notification feed; email goes to your account address. Changes save as you toggle.
💡 Tip: The defaults follow one rule: you hear about things only you can unblock (decisions, blocked missions, billing), and the routine hum stays visible but silent. Tighten or loosen per event rather than muting everything.