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Resources/Integrations/FreshBooks

Finance & Time

📗 FreshBooks integration

Verified July 15, 2026

PreviousZoho InvoiceNextFathom

Connect FreshBooks once and every agent in your squad can work in it for you, with exactly as much access as you decide to give, and a receipt for every call it makes.

What your squad can do in FreshBooks

  • Look things up, get business users; list businesses; list clients, and more.
  • Do real work, create webhook; update webhook, and more.
  • Run it on a schedule: any of the 10 available tools below can be part of a scheduled task or a mission.

How to connect

  1. In your dashboard, open Integrations and find FreshBooks.
  2. Click Connect.
  3. Sign in to FreshBooks in the window that opens and approve. You land back on the Integrations page with the account live.

If the connection ever expires, the card shows Reconnect; one click re-authorizes the same account with the same settings.

Multiple accounts: connect as many as you need (say, yours and a client's). One is primary. Agents use it unless a mission says otherwise.

Access levels

This app connects with standard access. Every agent can still be individually allowed, scoped, or denied from the Integrations page.

Every tool, in plain terms

The 10 tools agents use in FreshBooks through Mission Control, and the lowest access level that includes each. Agents discover these themselves. You never have to name a tool; asking in plain language is enough.

ToolWhat it doesAccess level
Create webhook
FRESHBOOKS_CREATE_WEBHOOK
Register a new webhook callback for a FreshBooks account.All levels
Delete webhook
FRESHBOOKS_DELETE_WEBHOOK
Delete a webhook callback from a FreshBooks account.All levels
Get business users
FRESHBOOKS_GET_BUSINESS_USERS
Retrieves staff identities and members for a specific FreshBooks business.All levels
List businesses
FRESHBOOKS_LIST_BUSINESSES
List all businesses associated with the authenticated user.All levels
List clients
FRESHBOOKS_LIST_CLIENTS
Retrieves all clients for a FreshBooks account.All levels
List journal entries2
FRESHBOOKS_LIST_JOURNAL_ENTRIES2
Retrieves all journal entries for a FreshBooks business account.All levels
List projects
FRESHBOOKS_LIST_PROJECTS
Retrieves all projects associated with a FreshBooks business account.All levels
List webhooks
FRESHBOOKS_LIST_WEBHOOKS
List all webhook callbacks registered for a FreshBooks account.All levels
Register as a new user
FRESHBOOKS_REGISTER_AS_A_NEW_USER
Register a new user account in FreshBooks.All levels
Update webhook
FRESHBOOKS_UPDATE_WEBHOOK
Update or verify a FreshBooks webhook callback.All levels

What agents can't do in FreshBooks (yet)

  • Anything not in the table above. The tools mirror what FreshBooks makes available to connected apps. If FreshBooks doesn't expose an operation, agents can't perform it either.
  • If something you need is missing, there's usually a path: add the service's API key under Settings → Custom integrations and your agents can call it directly. See custom integrations & secrets. You can also ask your lead agent to open a ticket describing what it needs.

Using it in missions

Just ask in plain language: “check FreshBooks for …”, “create … in FreshBooks”, “every Monday, … ”, and the agent finds the right tool, runs it, and reports back with a receipt in your Runs ledger. Anything outward-facing (sending, posting, publishing) that a mission didn't clearly authorize comes back to you as a ticket first.

Troubleshooting

Agent saysWhat's happeningFix
"FreshBooks isn't connected"No active connection (or this agent is denied)Connect on the Integrations page; check the agent's per-app policy
"The connection has expired"FreshBooks ended the authorization (they all do periodically)Click Reconnect on the account, same settings, one click
"I'm not allowed to do that"The action is above the account's access level, or the agent is scoped downRaise the level under Manage, or adjust that agent's policy
It did something unexpectedThe ask was ambiguous (e.g. matched an existing item)Be explicit, "create a NEW …", and give agents a working folder where relevant