Can I limit what agents can do in PagerDuty?

Yes, twice over. The connection itself has an access level (Read-only, Read + write, Full access), and on top of that you can allow, scope, or deny each individual agent from the Integrations page.

Can I connect more than one PagerDuty account?

Yes. Connect additional accounts from the same card and mark one as primary; agents use the primary unless a mission names a specific account.

How do I disconnect PagerDuty?

Open Integrations, choose the account under PagerDuty, and revoke it. Agents lose access immediately; nothing keeps working in the background.

Dev & Project Management

📟 PagerDuty integration

Access levels: Read-only · Read + write · Full access · Verified July 15, 2026

Connect PagerDuty once and every agent in your squad can work in it for you, with exactly as much access as you decide to give, and a receipt for every call it makes.

What your squad can do in PagerDuty

Look things up, fetch cache variable for event orchestration; fetch custom incident field by id; fetch escalation polices list, and more.
Do real work, add service to incident workflow trigger; create and manage custom incident fields; create an incident type; create automation runner endpoint, and more.
Run it on a schedule: any of the 368 available tools below can be part of a scheduled task or a mission.

How to connect

In your dashboard, open Integrations and find PagerDuty.
Click Connect and pick an access level (we recommend Read + write): this is the ceiling for every agent.
Sign in to PagerDuty in the window that opens and approve. You land back on the Integrations page with the account live.

You can change an account's access level any time under Manage. It applies instantly, no re-authorization. If the connection ever expires, the card shows Reconnect; one click re-authorizes the same account with the same settings.

Multiple accounts: connect as many as you need (say, yours and a client's). One is primary. Agents use it unless a mission says otherwise.

Access levels

The level you pick at connect time is enforced on our side for every agent call: an agent can never do more than the level allows, no matter what it's asked.

Level	What it allows
Read-only	Read incidents, services, users, schedules.
Read + write	Trigger, acknowledge, and resolve incidents.	Recommended
Full access	Also manage users, teams, escalation policies.

On top of the connection's level, every agent can be individually allowed, scoped down, or denied for this app from the Integrations page. Deny an agent and it doesn't even see the connection.

Every tool, in plain terms

The 368 tools agents use in PagerDuty through Mission Control, and the lowest access level that includes each. Agents discover these themselves. You never have to name a tool; asking in plain language is enough.

Tool	What it does	Access level
Add service to incident workflow trigger `PAGERDUTY_ADD_SERVICE_TO_INCIDENT_WORKFLOW_TRIGGER`	Adds a service to an existing incident workflow trigger in PagerDuty, enabling the trigger to fire for incidents on that service.	Read + write, Full access
Aggregate escalation policy incident metrics `PAGERDUTY_AGGREGATE_ESCALATION_POLICY_INCIDENT_METRICS`	This endpoint analyzes and aggregates incident metrics across all escalation policies in PagerDuty.	All levels
Aggregate incident metrics with filters `PAGERDUTY_AGGREGATE_INCIDENT_METRICS_WITH_FILTERS`	Retrieves and aggregates metrics for incidents across all services in PagerDuty.	All levels
Associate service dependencies `PAGERDUTY_ASSOCIATE_SERVICE_DEPENDENCIES`	Associates multiple service dependencies in PagerDuty, allowing you to define relationships between supporting and dependent services.	Read + write, Full access
Associate team with automation action `PAGERDUTY_ASSOCIATE_TEAM_WITH_AUTOMATION_ACTION`	This endpoint associates a specific team with an automation action in PagerDuty.	Read + write, Full access
Audit escalation policy records `PAGERDUTY_AUDIT_ESCALATION_POLICY_RECORDS`	Retrieves the audit records for a specific escalation policy in PagerDuty.	All levels
Convert service rule by id `PAGERDUTY_CONVERT_SERVICE_RULE_BY_ID`	Converts a service's Event Rules to Event Orchestration rules.	Read + write, Full access
Count paused incident reports `PAGERDUTY_COUNT_PAUSED_INCIDENT_REPORTS`	Retrieves the count of paused incident reports in the PagerDuty system.	All levels
Create and manage custom incident fields `PAGERDUTY_CREATE_AND_MANAGE_CUSTOM_INCIDENT_FIELDS`	Creates a new custom field for incidents in PagerDuty.	Read + write, Full access
Create an incident type `PAGERDUTY_CREATE_AN_INCIDENT_TYPE`	Create a new incident type. Incident Types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident. <!-- theme: warning --> > ### Early Access…	Read + write, Full access
Create automation runner endpoint `PAGERDUTY_CREATE_AUTOMATION_RUNNER_ENDPOINT`	Creates a new Runbook Automation runner in PagerDuty's Automation Actions.	Read + write, Full access
Create a custom field for an incident type `PAGERDUTY_CREATE_A_CUSTOM_FIELD_FOR_AN_INCIDENT_TYPE`	Create a Custom Field for an Incident Type.	Read + write, Full access
Create a field option for a custom field `PAGERDUTY_CREATE_A_FIELD_OPTION_FOR_A_CUSTOM_FIELD`	Creates a new field option for a custom field on an incident type.	Read + write, Full access
Create a ruleset `PAGERDUTY_CREATE_A_RULESET`	Creates a new Ruleset in PagerDuty for managing incident routing and notification rules.	Read + write, Full access
Create a trigger `PAGERDUTY_CREATE_A_TRIGGER`	Creates a new incident workflow trigger in PagerDuty.	Read + write, Full access
Create business service `PAGERDUTY_CREATE_BUSINESS_SERVICE`	This endpoint creates a new Business Service in PagerDuty, which represents a specific service or application that can be monitored and managed within the incident management platform.	Read + write, Full access
Create escalation policy `PAGERDUTY_CREATE_ESCALATION_POLICY`	Creates a new escalation policy in PagerDuty, defining how incidents are escalated to different responders or teams.	Read + write, Full access
Create event orchestration `PAGERDUTY_CREATE_EVENT_ORCHESTRATION`	Creates a new Event Orchestration in PagerDuty, which defines how incoming events are processed and routed to appropriate services.	Read + write, Full access
Create event rule in ruleset `PAGERDUTY_CREATE_EVENT_RULE_IN_RULESET`	Creates a new Event Rule within a specified Ruleset in PagerDuty's incident management system.	Read + write, Full access
Create extension object `PAGERDUTY_CREATE_EXTENSION_OBJECT`	Creates a new extension in PagerDuty, allowing for additional functionality or integrations to be added to your services.	Read + write, Full access
Create handoff notification rule `PAGERDUTY_CREATE_HANDOFF_NOTIFICATION_RULE`	Creates a new on-call handoff notification rule for a specific user in PagerDuty.	Read + write, Full access
Create incident field option `PAGERDUTY_CREATE_INCIDENT_FIELD_OPTION`	Creates a new field option for a specific custom field in PagerDuty's incident management system.	Read + write, Full access
Create incident record `PAGERDUTY_CREATE_INCIDENT_RECORD`	Creates a new incident in PagerDuty with specified details and assignments.	Read + write, Full access
Create incident workflow `PAGERDUTY_CREATE_INCIDENT_WORKFLOW`	This endpoint creates a new Incident Workflow in PagerDuty, allowing users to define a series of automated steps to be executed during incident response.	Read + write, Full access
Create incident workflow instance `PAGERDUTY_CREATE_INCIDENT_WORKFLOW_INSTANCE`	Creates a new instance of an incident workflow for a specific incident in PagerDuty.	Read + write, Full access
Create integration for orchestration `PAGERDUTY_CREATE_INTEGRATION_FOR_ORCHESTRATION`	Creates a new integration for an existing event orchestration in PagerDuty.	Read + write, Full access
Create integration for service `PAGERDUTY_CREATE_INTEGRATION_FOR_SERVICE`	Creates a new integration for a PagerDuty service to enable incident creation from external monitoring tools and systems.	Read + write, Full access
Create maintenance window object `PAGERDUTY_CREATE_MAINTENANCE_WINDOW_OBJECT`	Creates a new maintenance window in PagerDuty, allowing you to schedule periods of planned maintenance for specific services.	Read + write, Full access
Create new schedule layer `PAGERDUTY_CREATE_NEW_SCHEDULE_LAYER`	Creates a new on-call schedule in PagerDuty with one or more rotation layers.	Read + write, Full access
Create new service `PAGERDUTY_CREATE_NEW_SERVICE`	Creates a new service in PagerDuty, which is a key component for managing incidents and alerts.	Read + write, Full access
Create new tag in system `PAGERDUTY_CREATE_NEW_TAG_IN_SYSTEM`	Creates a new tag in PagerDuty for labeling and categorizing entities.	Read + write, Full access
Create new team with details `PAGERDUTY_CREATE_NEW_TEAM_WITH_DETAILS`	Creates a new team in PagerDuty for organizing users, incident management, and on-call schedules.	Read + write, Full access
Create new webhook subscription `PAGERDUTY_CREATE_NEW_WEBHOOK_SUBSCRIPTION`	Creates a new webhook subscription in PagerDuty to receive specific event notifications.	Read + write, Full access
Create or update status page post `PAGERDUTY_CREATE_OR_UPDATE_STATUS_PAGE_POST`	Creates a new post on a PagerDuty Status Page to communicate service status to users.	Read + write, Full access
Create or update status page postmortem `PAGERDUTY_CREATE_OR_UPDATE_STATUS_PAGE_POSTMORTEM`	Creates or updates a postmortem for a specific status page post in PagerDuty.	Read + write, Full access
Create response play for incidents `PAGERDUTY_CREATE_RESPONSE_PLAY_FOR_INCIDENTS`	Creates a new Response Play in PagerDuty, which is a predefined set of actions to be executed in response to an incident.	Read + write, Full access
Create schedule overrides configuration `PAGERDUTY_CREATE_SCHEDULE_OVERRIDES_CONFIGURATION`	Creates one or more overrides for a specific schedule in PagerDuty.	Read + write, Full access
Create service event rule `PAGERDUTY_CREATE_SERVICE_EVENT_RULE`	Creates a new event rule for a specific service in PagerDuty.	Read + write, Full access
Create status page subscription `PAGERDUTY_CREATE_STATUS_PAGE_SUBSCRIPTION`	Creates a new subscription for a PagerDuty status page.	Read + write, Full access
Create status update template `PAGERDUTY_CREATE_STATUS_UPDATE_TEMPLATE`	Creates a new status update template in PagerDuty for standardized incident notifications.	Read + write, Full access
Create user notification rule `PAGERDUTY_CREATE_USER_NOTIFICATION_RULE`	Creates a new notification rule for a specific user in PagerDuty.	Read + write, Full access
Create user object `PAGERDUTY_CREATE_USER_OBJECT`	Creates a new user in the PagerDuty system with the specified attributes.	Read + write, Full access
Create user status update notification rule `PAGERDUTY_CREATE_USER_STATUS_UPDATE_NOTIFICATION_RULE`	Creates a new status update notification rule for a specific user in PagerDuty.	Read + write, Full access
Create workflow integration connection `PAGERDUTY_CREATE_WORKFLOW_INTEGRATION_CONNECTION`	Create a new Workflow Integration Connection.	Read + write, Full access
Delete account subscription by id `PAGERDUTY_DELETE_ACCOUNT_SUBSCRIPTION_BY_ID`	Deletes the account subscription associated with a specific business service in PagerDuty.	Full access
Delete addon by id `PAGERDUTY_DELETE_ADDON_BY_ID`	Deletes a specific add-on from the PagerDuty account using its unique identifier.	Full access
Delete alert grouping setting `PAGERDUTY_DELETE_ALERT_GROUPING_SETTING`	This endpoint allows you to delete specific alert grouping settings in PagerDuty.	Full access
Delete all oauth delegations `PAGERDUTY_DELETE_ALL_OAUTH_DELEGATIONS`	Delete all OAuth delegations for a user based on the specified type.	Full access
Delete automation actions runner by id `PAGERDUTY_DELETE_AUTOMATION_ACTIONS_RUNNER_BY_ID`	Permanently deletes an automation actions runner from PagerDuty.	Full access
Delete automation action by id `PAGERDUTY_DELETE_AUTOMATION_ACTION_BY_ID`	Deletes a specific Automation Action from the PagerDuty system.	Full access
Delete automation action service by id `PAGERDUTY_DELETE_AUTOMATION_ACTION_SERVICE_BY_ID`	This endpoint removes a specific automation action from a particular service in PagerDuty.	Full access
Delete a custom field for an incident type `PAGERDUTY_DELETE_A_CUSTOM_FIELD_FOR_AN_INCIDENT_TYPE`	Deletes a custom field from an incident type.	Full access
Delete a field option for a custom field `PAGERDUTY_DELETE_A_FIELD_OPTION_FOR_A_CUSTOM_FIELD`	Deletes a specific field option from a custom field on an incident type.	Full access
Delete business service by id `PAGERDUTY_DELETE_BUSINESS_SERVICE_BY_ID`	Deletes a specific business service from the PagerDuty system.	Full access
Delete business service priority thresholds `PAGERDUTY_DELETE_BUSINESS_SERVICE_PRIORITY_THRESHOLDS`	Deletes the account-level global priority threshold for business services in PagerDuty.	Full access
Delete cache variable for event `PAGERDUTY_DELETE_CACHE_VARIABLE_FOR_EVENT`	Deletes a specific cache variable associated with an event orchestration in PagerDuty.	Full access
Delete cache variable from service `PAGERDUTY_DELETE_CACHE_VARIABLE_FROM_SERVICE`	Deletes a cache variable from a service's event orchestration.	Full access
Delete custom field by field id `PAGERDUTY_DELETE_CUSTOM_FIELD_BY_FIELD_ID`	Deletes a specific custom field from incidents in PagerDuty.	Full access
Delete escalation policy by id `PAGERDUTY_DELETE_ESCALATION_POLICY_BY_ID`	Permanently removes a specific escalation policy from the PagerDuty system.	Full access
Delete event by id `PAGERDUTY_DELETE_EVENT_BY_ID`	Deletes a specific Event Orchestration from the PagerDuty system.	Full access
Delete extension by id `PAGERDUTY_DELETE_EXTENSION_BY_ID`	Deletes a specific extension from the PagerDuty service.	Full access
Delete field option `PAGERDUTY_DELETE_FIELD_OPTION`	Permanently deletes a field option from a custom incident field.	Full access
Delete incident workflow by id `PAGERDUTY_DELETE_INCIDENT_WORKFLOW_BY_ID`	Deletes a specific incident workflow from the PagerDuty system.	Full access
Delete incident workflow trigger by id `PAGERDUTY_DELETE_INCIDENT_WORKFLOW_TRIGGER_BY_ID`	Deletes a specific trigger associated with an incident workflow in PagerDuty.	Full access
Delete incident workflow trigger service `PAGERDUTY_DELETE_INCIDENT_WORKFLOW_TRIGGER_SERVICE`	Removes a service from an incident workflow trigger in PagerDuty.	Full access
Delete integration from event orchestration `PAGERDUTY_DELETE_INTEGRATION_FROM_EVENT_ORCHESTRATION`	Removes a specific integration from an event orchestration in PagerDuty.	Full access
Delete maintenance window by id `PAGERDUTY_DELETE_MAINTENANCE_WINDOW_BY_ID`	Deletes a specific maintenance window in PagerDuty's incident management system.	Full access
Delete oncall handoff notification rule `PAGERDUTY_DELETE_ONCALL_HANDOFF_NOTIFICATION_RULE`	This endpoint deletes a specific on-call handoff notification rule for a given user in PagerDuty.	Full access
Delete post from status page `PAGERDUTY_DELETE_POST_FROM_STATUS_PAGE`	This endpoint deletes a specific post from a PagerDuty status page.	Full access
Delete post update by id `PAGERDUTY_DELETE_POST_UPDATE_BY_ID`	This endpoint deletes a specific post update from a status page post in PagerDuty.	Full access
Delete response play `PAGERDUTY_DELETE_RESPONSE_PLAY`	Deletes a specific Response Play from the PagerDuty system.	Full access
Delete ruleset by id `PAGERDUTY_DELETE_RULESET_BY_ID`	Deletes a specific ruleset from the PagerDuty system based on the provided ID.	Full access
Delete rule from ruleset by id `PAGERDUTY_DELETE_RULE_FROM_RULESET_BY_ID`	Deletes a specific event rule from a ruleset in PagerDuty.	Full access
Delete runner team association `PAGERDUTY_DELETE_RUNNER_TEAM_ASSOCIATION`	This endpoint removes a team's association from a specific Automation Action runner in PagerDuty.	Full access
Delete schedule by id `PAGERDUTY_DELETE_SCHEDULE_BY_ID`	The DeleteSchedule endpoint removes a specific schedule from the PagerDuty system.	Full access
Delete schedule override by id `PAGERDUTY_DELETE_SCHEDULE_OVERRIDE_BY_ID`	This endpoint deletes a specific override from a PagerDuty schedule.	Full access
Delete service by id `PAGERDUTY_DELETE_SERVICE_BY_ID`	Deletes a specific service from the PagerDuty account.	Full access
Delete service rule by id `PAGERDUTY_DELETE_SERVICE_RULE_BY_ID`	Deletes a specific rule from a PagerDuty service.	Full access
Delete status page postmortem `PAGERDUTY_DELETE_STATUS_PAGE_POSTMORTEM`	This endpoint allows you to delete a postmortem associated with a specific post on a PagerDuty status page.	Full access
Delete status update notification rule `PAGERDUTY_DELETE_STATUS_UPDATE_NOTIFICATION_RULE`	Deletes a specific status update notification rule associated with a user in the PagerDuty system.	Full access
Delete subscription from status page `PAGERDUTY_DELETE_SUBSCRIPTION_FROM_STATUS_PAGE`	Deletes a specific subscription associated with a PagerDuty status page.	Full access
Delete tag by id `PAGERDUTY_DELETE_TAG_BY_ID`	Deletes a specific tag from the PagerDuty system based on its unique identifier.	Full access
Delete team by id `PAGERDUTY_DELETE_TEAM_BY_ID`	Deletes a team from PagerDuty by its ID. This is a permanent, irreversible operation. Required: id (team ID to delete, e.g., 'PXXXXXX') Optional: reassignment_team (team ID to reassign unresolved incidents to) Important…	Full access
Delete team escalation policy `PAGERDUTY_DELETE_TEAM_ESCALATION_POLICY`	This endpoint removes an escalation policy association from a specific team in PagerDuty.	Full access
Delete team from automation action `PAGERDUTY_DELETE_TEAM_FROM_AUTOMATION_ACTION`	This endpoint removes a specific team's access to an Automation Action in PagerDuty.	Full access
Delete template by id `PAGERDUTY_DELETE_TEMPLATE_BY_ID`	Deletes a specific template from the PagerDuty account.	Full access
Delete user by id `PAGERDUTY_DELETE_USER_BY_ID`	Deletes a specific user from the PagerDuty system using their unique identifier.	Full access
Delete user contact method `PAGERDUTY_DELETE_USER_CONTACT_METHOD`	Deletes a specific contact method associated with a user in PagerDuty.	Full access
Delete user from team by id `PAGERDUTY_DELETE_USER_FROM_TEAM_BY_ID`	This endpoint removes a specific user from a designated team within the PagerDuty incident management platform.	Full access
Delete user notification rule `PAGERDUTY_DELETE_USER_NOTIFICATION_RULE`	Deletes a specific notification rule for a user in PagerDuty.	Full access
Delete user session by id `PAGERDUTY_DELETE_USER_SESSION_BY_ID`	Deletes all active sessions for a specified user in the PagerDuty system.	Full access
Delete user session by type `PAGERDUTY_DELETE_USER_SESSION_BY_TYPE`	This endpoint deletes a specific user session in PagerDuty.	Full access
Delete webhook subscription by id `PAGERDUTY_DELETE_WEBHOOK_SUBSCRIPTION_BY_ID`	Deletes a specific webhook subscription from your PagerDuty account.	Full access
Delete workflow integration connection `PAGERDUTY_DELETE_WORKFLOW_INTEGRATION_CONNECTION`	Deletes a specific workflow integration connection from PagerDuty.	Full access
Disassociate service dependencies `PAGERDUTY_DISASSOCIATE_SERVICE_DEPENDENCIES`	Disassociates (removes) service dependencies in PagerDuty by deleting specified relationships between supporting and dependent services.	Full access
Edit webhook subscription by id `PAGERDUTY_EDIT_WEBHOOK_SUBSCRIPTION_BY_ID`	Edit an existing webhook subscription in PagerDuty to modify its configuration.	Read + write, Full access
Enable extension by id `PAGERDUTY_ENABLE_EXTENSION_BY_ID`	Enables a temporarily disabled extension in PagerDuty.	Read + write, Full access
Enable webhook subscription by id `PAGERDUTY_ENABLE_WEBHOOK_SUBSCRIPTION_BY_ID`	Activates a specific webhook subscription in PagerDuty, enabling the system to send notifications for the events configured in that subscription.	Read + write, Full access
Execute response play by id `PAGERDUTY_EXECUTE_RESPONSE_PLAY_BY_ID`	Executes a predefined Response Play for a specific incident in PagerDuty.	Read + write, Full access
Fetch cache variable for event orchestration `PAGERDUTY_FETCH_CACHE_VARIABLE_FOR_EVENT_ORCHESTRATION`	Retrieves detailed information about a specific cache variable in a PagerDuty event orchestration.	All levels
Fetch custom incident field by id `PAGERDUTY_FETCH_CUSTOM_INCIDENT_FIELD_BY_ID`	Retrieves detailed information about a specific custom field associated with incidents in PagerDuty.	All levels
Fetch escalation polices list `PAGERDUTY_FETCH_ESCALATION_POLICES_LIST`	Retrieves a list of escalation policies configured in the PagerDuty account.	All levels
Fetch event orchestrations `PAGERDUTY_FETCH_EVENT_ORCHESTRATIONS`	Retrieves a list of event orchestrations configured in the PagerDuty account.	All levels
Fetch incident analytics by id `PAGERDUTY_FETCH_INCIDENT_ANALYTICS_BY_ID`	Retrieves raw analytics data for a specific incident in PagerDuty.	All levels
Fetch incident list `PAGERDUTY_FETCH_INCIDENT_LIST`	Retrieves a list of incidents from PagerDuty based on specified criteria.	All levels
Fetch outlier incident by id `PAGERDUTY_FETCH_OUTLIER_INCIDENT_BY_ID`	Retrieves detailed information about an outlier incident associated with a specific incident in PagerDuty.	All levels
Fetch post update status `PAGERDUTY_FETCH_POST_UPDATE_STATUS`	Retrieves detailed information about a specific post update on a PagerDuty status page.	All levels
Fetch priorities list `PAGERDUTY_FETCH_PRIORITIES_LIST`	Retrieves a list of existing priorities in the PagerDuty system, ordered from most severe to least severe.	All levels
Fetch related change events for incident `PAGERDUTY_FETCH_RELATED_CHANGE_EVENTS_FOR_INCIDENT`	Retrieves change events correlated with a specific incident, along with the reasons for correlation.	All levels
Fetch related incidents by id `PAGERDUTY_FETCH_RELATED_INCIDENTS_BY_ID`	Retrieves a list of incidents that are potentially related to a specified incident in PagerDuty.	All levels
Fetch runner teams integration `PAGERDUTY_FETCH_RUNNER_TEAMS_INTEGRATION`	Retrieves a list of teams associated with a specific Automation Action Runner in PagerDuty.	All levels
Fetch status pages `PAGERDUTY_FETCH_STATUS_PAGES`	Retrieves a list of all status pages configured in the PagerDuty account.	All levels
Fetch user contact method `PAGERDUTY_FETCH_USER_CONTACT_METHOD`	Retrieves detailed information about a specific contact method for a particular user in PagerDuty.	All levels
Fetch vendor list `PAGERDUTY_FETCH_VENDOR_LIST`	Retrieves a list of vendors or third-party integrations available in the PagerDuty platform.	All levels
Filter and aggregate incident metrics `PAGERDUTY_FILTER_AND_AGGREGATE_INCIDENT_METRICS`	Analyzes and aggregates incident metrics across teams in PagerDuty, allowing for detailed filtering and customization of results.	All levels
Get addons list `PAGERDUTY_GET_ADDONS_LIST`	Retrieves a list of all addons associated with the PagerDuty account.	All levels
Get aggregated pd advance usage data `PAGERDUTY_GET_AGGREGATED_PD_ADVANCE_USAGE_DATA`	Provides aggregated metrics for the usage of PD Advance.	All levels
Get alerts by incident id `PAGERDUTY_GET_ALERTS_BY_INCIDENT_ID`	Retrieves all alerts associated with a specific incident in PagerDuty.	All levels
Get alert grouping settings `PAGERDUTY_GET_ALERT_GROUPING_SETTINGS`	Lists all alert grouping settings configured in your PagerDuty account.	All levels
Get analytics metrics incidents all `PAGERDUTY_GET_ANALYTICS_METRICS_INCIDENTS_ALL`	Retrieves aggregated incident analytics data for all incidents in PagerDuty.	All levels
Get analytics metrics users all `PAGERDUTY_GET_ANALYTICS_METRICS_USERS_ALL`	Get aggregated metrics for all users across the account.	All levels
Get analytics raw incidents responses `PAGERDUTY_GET_ANALYTICS_RAW_INCIDENTS_RESPONSES`	Retrieves raw response data from a single incident in PagerDuty.	All levels
Get analytics raw users `PAGERDUTY_GET_ANALYTICS_RAW_USERS`	Get raw user analytics data from PagerDuty.	All levels
Get an incident type `PAGERDUTY_GET_AN_INCIDENT_TYPE`	Get detailed information about a single incident type.	All levels
Get an incident type custom field `PAGERDUTY_GET_AN_INCIDENT_TYPE_CUSTOM_FIELD`	Get a custom field for an incident type. Custom Fields (CF) are a feature which will allow customers to extend Incidents with their own custom data, to provide additional context and support features such as customized…	All levels
Get audit records `PAGERDUTY_GET_AUDIT_RECORDS`	Retrieves a list of audit records from the PagerDuty system.	All levels
Get automation actions runners `PAGERDUTY_GET_AUTOMATION_ACTIONS_RUNNERS`	Lists all automation action runners in your PagerDuty account.	All levels
Get automation action by id `PAGERDUTY_GET_AUTOMATION_ACTION_BY_ID`	Retrieves detailed information about a specific automation action in PagerDuty's incident management platform.	All levels
Get automation action runner by id `PAGERDUTY_GET_AUTOMATION_ACTION_RUNNER_BY_ID`	Retrieves detailed information about a specific Automation Action Runner in PagerDuty.	All levels
Get automation action team by team id `PAGERDUTY_GET_AUTOMATION_ACTION_TEAM_BY_TEAM_ID`	Retrieves detailed information about a specific team's association with an automation action in PagerDuty.	All levels
Get a field option on a custom field `PAGERDUTY_GET_A_FIELD_OPTION_ON_A_CUSTOM_FIELD`	Retrieves a specific field option from a custom field on an incident type.	All levels
Get a trigger `PAGERDUTY_GET_A_TRIGGER`	Retrieves details of a specific incident workflow trigger by ID.	All levels
Get business services impacts `PAGERDUTY_GET_BUSINESS_SERVICES_IMPACTS`	List Business Services sorted by impacted status.	All levels
Get business services priority thresholds `PAGERDUTY_GET_BUSINESS_SERVICES_PRIORITY_THRESHOLDS`	Retrieves the current priority threshold settings for all business services in PagerDuty.	All levels
Get business service subscribers by id `PAGERDUTY_GET_BUSINESS_SERVICE_SUBSCRIBERS_BY_ID`	Retrieves a list of subscribers for a specific business service in PagerDuty.	All levels
Get cache variables for service `PAGERDUTY_GET_CACHE_VARIABLES_FOR_SERVICE`	Lists all cache variables configured for a Service Event Orchestration.	All levels
Get cache variable by id `PAGERDUTY_GET_CACHE_VARIABLE_BY_ID`	Retrieves detailed information about a specific cache variable associated with a particular service within an event orchestration in PagerDuty.	All levels
Get escalation policy by id `PAGERDUTY_GET_ESCALATION_POLICY_BY_ID`	Retrieves detailed information about a specific escalation policy in PagerDuty.	All levels
Get event integrations by id `PAGERDUTY_GET_EVENT_INTEGRATIONS_BY_ID`	Retrieves a list of integrations associated with a specific event orchestration in PagerDuty.	All levels
Get event orchestration by id `PAGERDUTY_GET_EVENT_ORCHESTRATION_BY_ID`	Retrieves detailed information about a specific event orchestration in PagerDuty using its unique identifier.	All levels
Get event orchestration cache variables `PAGERDUTY_GET_EVENT_ORCHESTRATION_CACHE_VARIABLES`	Lists all cache variables configured for a specific Global Event Orchestration.	All levels
Get event orchestration global `PAGERDUTY_GET_EVENT_ORCHESTRATION_GLOBAL`	Get the Global Orchestration configuration for an Event Orchestration.	All levels
Get event orchestration integration `PAGERDUTY_GET_EVENT_ORCHESTRATION_INTEGRATION`	Retrieves detailed information about a specific integration associated with an event orchestration in PagerDuty.	All levels
Get extension schema by id `PAGERDUTY_GET_EXTENSION_SCHEMA_BY_ID`	Retrieves a specific extension schema from PagerDuty by its unique identifier.	All levels
Get impact by status page id `PAGERDUTY_GET_IMPACT_BY_STATUS_PAGE_ID`	Retrieves detailed information about a specific impact level configuration on a PagerDuty status page.	All levels
Get incident alert details `PAGERDUTY_GET_INCIDENT_ALERT_DETAILS`	Retrieves detailed information about a specific alert associated with a particular incident in PagerDuty.	All levels
Get incident log entries by id `PAGERDUTY_GET_INCIDENT_LOG_ENTRIES_BY_ID`	Retrieves all log entries associated with a specific incident in PagerDuty.	All levels
Get incident workflows `PAGERDUTY_GET_INCIDENT_WORKFLOWS`	Lists all incident workflows configured in your PagerDuty account.	All levels
Get incident workflows actions `PAGERDUTY_GET_INCIDENT_WORKFLOWS_ACTIONS`	Retrieves a list of all available actions that can be used in incident workflows within PagerDuty.	All levels
Get incident workflow action by id `PAGERDUTY_GET_INCIDENT_WORKFLOW_ACTION_BY_ID`	Retrieves detailed information about a specific incident workflow action by its ID.	All levels
Get jira cloud account mappings `PAGERDUTY_GET_JIRA_CLOUD_ACCOUNT_MAPPINGS`	Lists all account mappings between PagerDuty and Jira Cloud instances.	All levels
Get log entries `PAGERDUTY_GET_LOG_ENTRIES`	Retrieves log entries from the PagerDuty system, providing a detailed history of events and actions related to incidents and system activities.	All levels
Get maintenance window by id `PAGERDUTY_GET_MAINTENANCE_WINDOW_BY_ID`	Retrieves detailed information about a specific maintenance window in PagerDuty.	All levels
Get oauth delegations revocation requests status `PAGERDUTY_GET_OAUTH_DELEGATIONS_REVOCATION_REQUESTS_STATUS`	DEPRECATED: This endpoint is deprecated.	All levels
Get paused incident alerts `PAGERDUTY_GET_PAUSED_INCIDENT_ALERTS`	Retrieves the most recent paused incident alerts from PagerDuty for a specified reporting period.	All levels
Get post from status page by id `PAGERDUTY_GET_POST_FROM_STATUS_PAGE_BY_ID`	Retrieves detailed information about a specific post on a PagerDuty status page.	All levels
Get response plays `PAGERDUTY_GET_RESPONSE_PLAYS`	DEPRECATED: This endpoint was deprecated and removed in June 2024.	All levels
Get rule from ruleset by id `PAGERDUTY_GET_RULE_FROM_RULESET_BY_ID`	Retrieves detailed information about a specific rule within a PagerDuty ruleset.	All levels
Get schedules `PAGERDUTY_GET_SCHEDULES`	Retrieves a list of all schedules from your PagerDuty account.	All levels
Get scim resource types `PAGERDUTY_GET_SCIM_RESOURCE_TYPES`	Get SCIM resource types supported by PagerDuty's SCIM service provider.	All levels
Get scim schema by id `PAGERDUTY_GET_SCIM_SCHEMA_BY_ID`	Retrieves an individual SCIM schema definition by its unique identifier (ID).	All levels
Get scim service provider config `PAGERDUTY_GET_SCIM_SERVICE_PROVIDER_CONFIG`	Retrieves the SCIM 2.0 Service Provider Configuration for PagerDuty.	All levels
Get scim user `PAGERDUTY_GET_SCIM_USER`	Retrieves detailed information about a specific user from PagerDuty's SCIM directory.	All levels
Get service custom field values `PAGERDUTY_GET_SERVICE_CUSTOM_FIELD_VALUES`	Retrieves the custom field values for a specific PagerDuty service.	All levels
Get service enablements `PAGERDUTY_GET_SERVICE_ENABLEMENTS`	Retrieves feature enablement settings for a specific PagerDuty service.	All levels
Get service impacts by url slug `PAGERDUTY_GET_SERVICE_IMPACTS_BY_URL_SLUG`	Retrieves service impacts for a specific status dashboard in PagerDuty.	All levels
Get severity for status page `PAGERDUTY_GET_SEVERITY_FOR_STATUS_PAGE`	Retrieves detailed information about a specific severity level on a particular status page in PagerDuty.	All levels
Get specific post update status `PAGERDUTY_GET_SPECIFIC_POST_UPDATE_STATUS`	Retrieves the updates for a specific post on a PagerDuty status page.	All levels
Get status dashboard by id `PAGERDUTY_GET_STATUS_DASHBOARD_BY_ID`	Retrieves detailed information about a specific status dashboard in PagerDuty.	All levels
Get status for status page by id `PAGERDUTY_GET_STATUS_FOR_STATUS_PAGE_BY_ID`	Retrieves the current status of a specific item on a PagerDuty status page.	All levels
Get status page impacts by id `PAGERDUTY_GET_STATUS_PAGE_IMPACTS_BY_ID`	Retrieves the list of impact level configurations available for a specific status page in PagerDuty.	All levels
Get status page subscription `PAGERDUTY_GET_STATUS_PAGE_SUBSCRIPTION`	Retrieves detailed information about a specific subscription associated with a particular status page in PagerDuty.	All levels
Get tags by entity type `PAGERDUTY_GET_TAGS_BY_ENTITY_TYPE`	Retrieves all entities of a specific type that are associated with a given tag.	All levels
Get teams associated with action id `PAGERDUTY_GET_TEAMS_ASSOCIATED_WITH_ACTION_ID`	Retrieves the list of teams associated with a specific automation action in PagerDuty.	All levels
Get team members by id `PAGERDUTY_GET_TEAM_MEMBERS_BY_ID`	Retrieves a list of all members associated with a specific team in PagerDuty.	All levels
Get team notification subscriptions `PAGERDUTY_GET_TEAM_NOTIFICATION_SUBSCRIPTIONS`	Retrieves the notification subscriptions for a specific team in PagerDuty.	All levels
Get template by id `PAGERDUTY_GET_TEMPLATE_BY_ID`	Retrieves detailed information about a specific template in PagerDuty by its unique identifier.	All levels
Get the service orchestration for a service `PAGERDUTY_GET_THE_SERVICE_ORCHESTRATION_FOR_A_SERVICE`	Get a Service Orchestration. A Service Orchestration allows you to create a set of Event Rules. The Service Orchestration evaluates Events sent to this Service against each of its rules, beginning with the rules in the…	All levels
Get user notification subscriptions `PAGERDUTY_GET_USER_NOTIFICATION_SUBSCRIPTIONS`	Lists notification subscriptions for a specific PagerDuty user.	All levels
Get user sessions by id `PAGERDUTY_GET_USER_SESSIONS_BY_ID`	Retrieves all active sessions for a specific user in PagerDuty.	All levels
Get user session by type `PAGERDUTY_GET_USER_SESSION_BY_TYPE`	Retrieves detailed information about a specific user session in PagerDuty.	All levels
Get user status update notification rules `PAGERDUTY_GET_USER_STATUS_UPDATE_NOTIFICATION_RULES`	Retrieves all status update notification rules for a specific user in PagerDuty.	All levels
Get webhook subscription by id `PAGERDUTY_GET_WEBHOOK_SUBSCRIPTION_BY_ID`	Retrieves detailed information about a specific webhook subscription in PagerDuty.	All levels
Get workflow integration `PAGERDUTY_GET_WORKFLOW_INTEGRATION`	Get details about a Workflow Integration. Scoped OAuth requires: `workflow_integrations.read`	All levels
Get workflow integration connection `PAGERDUTY_GET_WORKFLOW_INTEGRATION_CONNECTION`	Get details about a Workflow Integration Connection.	All levels
Install add on endpoint `PAGERDUTY_INSTALL_ADD_ON_ENDPOINT`	This endpoint allows you to install a new add-on to your PagerDuty account, enhancing its functionality with custom integrations.	Read + write, Full access
Invoke automation action by id `PAGERDUTY_INVOKE_AUTOMATION_ACTION_BY_ID`	Invokes a specific automation action in PagerDuty, associating it with a particular incident.	Read + write, Full access
List all workflow integration connections `PAGERDUTY_LIST_ALL_WORKFLOW_INTEGRATION_CONNECTIONS`	List all Workflow Integration Connections.	All levels
List automation action details `PAGERDUTY_LIST_AUTOMATION_ACTION_DETAILS`	This endpoint retrieves a list of automation actions configured in the PagerDuty account.	All levels
List extension schemas `PAGERDUTY_LIST_EXTENSION_SCHEMAS`	Retrieves all available extension schemas from the PagerDuty API.	All levels
List field options on a custom field `PAGERDUTY_LIST_FIELD_OPTIONS_ON_A_CUSTOM_FIELD`	Lists all field options for a custom field on an incident type.	All levels
List incident status update subscribers `PAGERDUTY_LIST_INCIDENT_STATUS_UPDATE_SUBSCRIBERS`	Retrieves a list of subscribers to status updates for a specific incident in PagerDuty.	All levels
List incident types `PAGERDUTY_LIST_INCIDENT_TYPES`	List the available incident types Incident Types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident.	All levels
List incident type custom fields `PAGERDUTY_LIST_INCIDENT_TYPE_CUSTOM_FIELDS`	List the custom fields for an incident type.	All levels
List licenses `PAGERDUTY_LIST_LICENSES`	Lists all licenses for the PagerDuty account, showing current usage and available allocations.	All levels
List scim schemas `PAGERDUTY_LIST_SCIM_SCHEMAS`	Retrieves all SCIM schemas supported by the PagerDuty service provider.	All levels
List scim users `PAGERDUTY_LIST_SCIM_USERS`	Lists users via the SCIM (System for Cross-domain Identity Management) API endpoint.	All levels
List service custom fields `PAGERDUTY_LIST_SERVICE_CUSTOM_FIELDS`	Lists all custom fields available for services in PagerDuty.	All levels
List supporting service impacts `PAGERDUTY_LIST_SUPPORTING_SERVICE_IMPACTS`	Retrieves information about the impacts of supporting services on a specific business service in PagerDuty.	All levels
List templates `PAGERDUTY_LIST_TEMPLATES`	Retrieves a list of templates available in the PagerDuty system.	All levels
List workflow integrations `PAGERDUTY_LIST_WORKFLOW_INTEGRATIONS`	List available Workflow Integrations. Scoped OAuth requires: `workflow_integrations.read`	All levels
List workflow integration connections `PAGERDUTY_LIST_WORKFLOW_INTEGRATION_CONNECTIONS`	List all workflow integration connections for a specific workflow integration.	All levels
Manage cache variables for event service `PAGERDUTY_MANAGE_CACHE_VARIABLES_FOR_EVENT_SERVICE`	Creates a cache variable for a service event orchestration.	Read + write, Full access
Merge source incidents into target incident `PAGERDUTY_MERGE_SOURCE_INCIDENTS_INTO_TARGET_INCIDENT`	Merges multiple source incidents into a target incident in PagerDuty's incident management system.	Full access
Migrate integration between orchestrations `PAGERDUTY_MIGRATE_INTEGRATION_BETWEEN_ORCHESTRATIONS`	This endpoint facilitates the migration of an integration from one event orchestration to another within PagerDuty.	Read + write, Full access
Modify entity tags `PAGERDUTY_MODIFY_ENTITY_TAGS`	Add and/or remove tags from a PagerDuty entity (user, team, or escalation policy) in a single operation.	Read + write, Full access
Ping webhook subscription `PAGERDUTY_PING_WEBHOOK_SUBSCRIPTION`	The PingWebhookSubscription endpoint sends a test POST request to a specified webhook subscription in your PagerDuty account.	All levels
Post account subscription for business service `PAGERDUTY_POST_ACCOUNT_SUBSCRIPTION_FOR_BUSINESS_SERVICE`	This endpoint creates or updates an account subscription for a specific business service in PagerDuty.	Read + write, Full access
Post alert grouping settings `PAGERDUTY_POST_ALERT_GROUPING_SETTINGS`	Creates a new Alert Grouping Setting in PagerDuty, defining how alerts will be automatically grouped into incidents based on specified configurations.	Read + write, Full access
Post analytics metrics responder filters `PAGERDUTY_POST_ANALYTICS_METRICS_RESPONDER_FILTERS`	The AnalyzeResponderMetrics endpoint aggregates and analyzes responder performance metrics for PagerDuty incidents.	All levels
Post analytic metrics on escalation policies `PAGERDUTY_POST_ANALYTIC_METRICS_ON_ESCALATION_POLICIES`	Retrieves and aggregates analytics metrics for incidents related to escalation policies in PagerDuty.	All levels
Post change events `PAGERDUTY_POST_CHANGE_EVENTS`	Send a change event to PagerDuty to track deployments, configuration changes, or other significant system modifications.	Read + write, Full access
Post event orchestration cache variables `PAGERDUTY_POST_EVENT_ORCHESTRATION_CACHE_VARIABLES`	Creates a new cache variable within a PagerDuty event orchestration.	Read + write, Full access
Post incidents analytics with filters `PAGERDUTY_POST_INCIDENTS_ANALYTICS_WITH_FILTERS`	The AnalyzeRawIncidents endpoint retrieves and analyzes raw incident data from PagerDuty.	All levels
Post incidents metrics filtered by service `PAGERDUTY_POST_INCIDENTS_METRICS_FILTERED_BY_SERVICE`	The AnalyzeIncidentMetrics endpoint aggregates and analyzes incident data for PagerDuty services based on specified filters and parameters.	All levels
Post incident metrics `PAGERDUTY_POST_INCIDENT_METRICS`	Retrieve analytics metrics for responders and teams including incident counts, response times, on-call hours, interruptions, escalations, and engagement statistics.	All levels
Post incident metrics with filters `PAGERDUTY_POST_INCIDENT_METRICS_WITH_FILTERS`	This endpoint retrieves and aggregates analytics metrics for incidents across all teams in PagerDuty.	All levels
Post incident note using id `PAGERDUTY_POST_INCIDENT_NOTE_USING_ID`	Adds a new note to an existing incident in PagerDuty.	Read + write, Full access
Post incident status update `PAGERDUTY_POST_INCIDENT_STATUS_UPDATE`	Posts a status update for a specific incident in PagerDuty.	Read + write, Full access
Post responder incidents with filters `PAGERDUTY_POST_RESPONDER_INCIDENTS_WITH_FILTERS`	Retrieves a list of incidents associated with a specific responder in the PagerDuty incident management system.	All levels
Post service automation action `PAGERDUTY_POST_SERVICE_AUTOMATION_ACTION`	This endpoint adds a service to an existing automation action in PagerDuty.	Read + write, Full access
Post team notification subscription `PAGERDUTY_POST_TEAM_NOTIFICATION_SUBSCRIPTION`	Creates notification subscriptions for a specific team in PagerDuty.	Read + write, Full access
Post team to runner `PAGERDUTY_POST_TEAM_TO_RUNNER`	This endpoint adds a team to an Automation Action Runner in PagerDuty.	Read + write, Full access
Preview schedule object `PAGERDUTY_PREVIEW_SCHEDULE_OBJECT`	The preview_schedule endpoint allows you to simulate and visualize a PagerDuty schedule configuration before actually creating or updating it.	All levels
Render template for incident `PAGERDUTY_RENDER_TEMPLATE_FOR_INCIDENT`	Renders a specific template for a given incident in PagerDuty.	All levels
Retrieve abilities list `PAGERDUTY_RETRIEVE_ABILITIES_LIST`	Retrieves a list of abilities or capabilities available in the PagerDuty system.	All levels
Retrieve ability by id `PAGERDUTY_RETRIEVE_ABILITY_BY_ID`	Tests whether a specific ability (feature capability) is available to your PagerDuty account using its unique identifier.	All levels
Retrieve action services by id `PAGERDUTY_RETRIEVE_ACTION_SERVICES_BY_ID`	Retrieves a list of services associated with a specific automation action in PagerDuty.	All levels
Retrieve active service event by id `PAGERDUTY_RETRIEVE_ACTIVE_SERVICE_EVENT_BY_ID`	Check if event orchestration is active for a specific PagerDuty service.	All levels
Retrieve addon by id `PAGERDUTY_RETRIEVE_ADDON_BY_ID`	Retrieves detailed information about a specific addon installed on a PagerDuty account.	All levels
Retrieve alert grouping settings by id `PAGERDUTY_RETRIEVE_ALERT_GROUPING_SETTINGS_BY_ID`	Retrieves the alert grouping settings for a specific configuration identified by its unique ID in PagerDuty.	All levels
Retrieve automation action invocations `PAGERDUTY_RETRIEVE_AUTOMATION_ACTION_INVOCATIONS`	Retrieves a list of automation action invocations from the PagerDuty incident management platform.	All levels
Retrieve automation action invocation by id `PAGERDUTY_RETRIEVE_AUTOMATION_ACTION_INVOCATION_BY_ID`	Retrieves detailed information about a specific automation action invocation in PagerDuty.	All levels
Retrieve automation action runner teams `PAGERDUTY_RETRIEVE_AUTOMATION_ACTION_RUNNER_TEAMS`	Retrieves detailed information about a specific team association with an Automation Actions runner in PagerDuty.	All levels
Retrieve automation service action `PAGERDUTY_RETRIEVE_AUTOMATION_SERVICE_ACTION`	Retrieves detailed information about the association between a specific automation action and a service in PagerDuty.	All levels
Retrieve business services `PAGERDUTY_RETRIEVE_BUSINESS_SERVICES`	Retrieve a list of business services from your PagerDuty account.	All levels
Retrieve business service by id `PAGERDUTY_RETRIEVE_BUSINESS_SERVICE_BY_ID`	Retrieves detailed information about a specific business service by its ID.	All levels
Retrieve business service dependencies `PAGERDUTY_RETRIEVE_BUSINESS_SERVICE_DEPENDENCIES`	Retrieves the service dependencies for a specific business service in PagerDuty.	All levels
Retrieve business service impactors `PAGERDUTY_RETRIEVE_BUSINESS_SERVICE_IMPACTORS`	Retrieves impactors (typically incidents) currently affecting business services.	All levels
Retrieve business service impacts `PAGERDUTY_RETRIEVE_BUSINESS_SERVICE_IMPACTS`	Retrieves a list of business services impacted by a specific PagerDuty incident.	All levels
Retrieve change event by id `PAGERDUTY_RETRIEVE_CHANGE_EVENT_BY_ID`	Retrieves detailed information about a specific change event by its unique ID.	All levels
Retrieve change event information `PAGERDUTY_RETRIEVE_CHANGE_EVENT_INFORMATION`	Retrieves change events from PagerDuty. Change events track deployments, configuration changes, and infrastructure updates in your external systems. They provide context for incident correlation by showing what changed…	All levels
Retrieve current user info `PAGERDUTY_RETRIEVE_CURRENT_USER_INFO`	Retrieves the profile information of the currently authenticated user in the PagerDuty system.	All levels
Retrieve entity tags by id `PAGERDUTY_RETRIEVE_ENTITY_TAGS_BY_ID`	Retrieves the tags associated with a specific entity in the PagerDuty system.	All levels
Retrieve event orchestration router by id `PAGERDUTY_RETRIEVE_EVENT_ORCHESTRATION_ROUTER_BY_ID`	Retrieves the router configuration for a specific event orchestration in PagerDuty.	All levels
Retrieve extension by id `PAGERDUTY_RETRIEVE_EXTENSION_BY_ID`	Retrieves detailed information about a specific extension in PagerDuty.	All levels
Retrieve extension list `PAGERDUTY_RETRIEVE_EXTENSION_LIST`	Retrieves a paginated list of extensions associated with the authenticated PagerDuty account.	All levels
Retrieve incident by incident id `PAGERDUTY_RETRIEVE_INCIDENT_BY_INCIDENT_ID`	Retrieves detailed information about a specific incident in PagerDuty using its unique identifier.	All levels
Retrieve incident custom fields `PAGERDUTY_RETRIEVE_INCIDENT_CUSTOM_FIELDS`	Retrieves a list of custom fields associated with incidents in PagerDuty.	All levels
Retrieve incident custom field values `PAGERDUTY_RETRIEVE_INCIDENT_CUSTOM_FIELD_VALUES`	Retrieves the custom field values associated with a specific incident in PagerDuty.	All levels
Retrieve incident field options `PAGERDUTY_RETRIEVE_INCIDENT_FIELD_OPTIONS`	Retrieves the available field options for a specific custom incident field in PagerDuty.	All levels
Retrieve incident workflow by id `PAGERDUTY_RETRIEVE_INCIDENT_WORKFLOW_BY_ID`	Retrieves detailed information about a specific incident workflow in PagerDuty.	All levels
Retrieve incident workflow triggers `PAGERDUTY_RETRIEVE_INCIDENT_WORKFLOW_TRIGGERS`	Retrieves a list of triggers associated with incident workflows in PagerDuty.	All levels
Retrieve integration by service id `PAGERDUTY_RETRIEVE_INTEGRATION_BY_SERVICE_ID`	Retrieves detailed information about a specific integration associated with a particular service in PagerDuty.	All levels
Retrieve license allocations `PAGERDUTY_RETRIEVE_LICENSE_ALLOCATIONS`	Retrieves the current license allocations for the PagerDuty account, showing which users have been allocated which licenses.	All levels
Retrieve list of services `PAGERDUTY_RETRIEVE_LIST_OF_SERVICES`	Retrieves a list of services configured in the PagerDuty account.	All levels
Retrieve log entry by id `PAGERDUTY_RETRIEVE_LOG_ENTRY_BY_ID`	Retrieves detailed information about a specific log entry in the PagerDuty system.	All levels
Retrieve maintenance windows `PAGERDUTY_RETRIEVE_MAINTENANCE_WINDOWS`	Retrieves a list of maintenance windows from the PagerDuty incident management platform.	All levels
Retrieve notes for incident `PAGERDUTY_RETRIEVE_NOTES_FOR_INCIDENT`	Retrieves all notes associated with a specific incident in PagerDuty.	All levels
Retrieve notifications `PAGERDUTY_RETRIEVE_NOTIFICATIONS`	Retrieves a list of notifications sent to users in PagerDuty within a specified date range.	All levels
Retrieve oncall handoff notification rule `PAGERDUTY_RETRIEVE_ONCALL_HANDOFF_NOTIFICATION_RULE`	Retrieves detailed information about a specific on-call handoff notification rule for a given user in PagerDuty.	All levels
Retrieve oncall handoff notification rules `PAGERDUTY_RETRIEVE_ONCALL_HANDOFF_NOTIFICATION_RULES`	Retrieves the on-call handoff notification rules for a specific user in PagerDuty.	All levels
Retrieve oncall list `PAGERDUTY_RETRIEVE_ONCALL_LIST`	Retrieves the current on-call information for your PagerDuty account.	All levels
Retrieve past incidents `PAGERDUTY_RETRIEVE_PAST_INCIDENTS`	Retrieves a list of past similar incidents for a specific incident using machine learning.	All levels
Retrieve postmortem by id `PAGERDUTY_RETRIEVE_POSTMORTEM_BY_ID`	Retrieves the postmortem analysis for a specific post on a PagerDuty status page.	All levels
Retrieve response play by id `PAGERDUTY_RETRIEVE_RESPONSE_PLAY_BY_ID`	DEPRECATED: This endpoint has been deprecated and removed.	All levels
Retrieve ruleset by id `PAGERDUTY_RETRIEVE_RULESET_BY_ID`	Retrieves detailed information about a specific ruleset in PagerDuty using its unique identifier.	All levels
Retrieve ruleset list `PAGERDUTY_RETRIEVE_RULESET_LIST`	Retrieves a list of rulesets from the PagerDuty system.	All levels
Retrieve rules for service id `PAGERDUTY_RETRIEVE_RULES_FOR_SERVICE_ID`	Retrieves all rules associated with a specific PagerDuty service.	All levels
Retrieve rules from ruleset by id `PAGERDUTY_RETRIEVE_RULES_FROM_RULESET_BY_ID`	Retrieves a list of event rules associated with a specific ruleset in PagerDuty.	All levels
Retrieve rule by service id `PAGERDUTY_RETRIEVE_RULE_BY_SERVICE_ID`	Retrieves a specific service event rule by ID from a PagerDuty service.	All levels
Retrieve schedule audit records by id `PAGERDUTY_RETRIEVE_SCHEDULE_AUDIT_RECORDS_BY_ID`	Retrieves the audit records for a specific PagerDuty schedule.	All levels
Retrieve schedule by id `PAGERDUTY_RETRIEVE_SCHEDULE_BY_ID`	Retrieves detailed information about a specific schedule in PagerDuty using its unique identifier.	All levels
Retrieve schedule override by id `PAGERDUTY_RETRIEVE_SCHEDULE_OVERRIDE_BY_ID`	Lists all schedule overrides for a specific schedule within a date range.	All levels
Retrieve service audit records by id `PAGERDUTY_RETRIEVE_SERVICE_AUDIT_RECORDS_BY_ID`	Retrieves the audit records for a specific PagerDuty service.	All levels
Retrieve service by id `PAGERDUTY_RETRIEVE_SERVICE_BY_ID`	Retrieves detailed information about a specific PagerDuty service using its unique identifier.	All levels
Retrieve service change events by id `PAGERDUTY_RETRIEVE_SERVICE_CHANGE_EVENTS_BY_ID`	Retrieves change events associated with a specific PagerDuty service.	All levels
Retrieve service impacts from status dashboards `PAGERDUTY_RETRIEVE_SERVICE_IMPACTS_FROM_STATUS_DASHBOARDS`	Retrieves the service impacts associated with a specific status dashboard in PagerDuty.	All levels
Retrieve service status by id `PAGERDUTY_RETRIEVE_SERVICE_STATUS_BY_ID`	Retrieves a list of services associated with a specific status page in PagerDuty.	All levels
Retrieve service status page `PAGERDUTY_RETRIEVE_SERVICE_STATUS_PAGE`	Retrieves detailed information about a specific service associated with a particular status page in PagerDuty.	All levels
Retrieve standards list `PAGERDUTY_RETRIEVE_STANDARDS_LIST`	Retrieves the current set of Service Standards defined in the PagerDuty account.	All levels
Retrieve standards scores `PAGERDUTY_RETRIEVE_STANDARDS_SCORES`	Retrieves the standards scores for a specific technical service in PagerDuty.	All levels
Retrieve standards scores by resource type `PAGERDUTY_RETRIEVE_STANDARDS_SCORES_BY_RESOURCE_TYPE`	Retrieves the standards scores for a specified resource type in PagerDuty.	All levels
Retrieve status dashboards information `PAGERDUTY_RETRIEVE_STATUS_DASHBOARDS_INFORMATION`	Retrieves a list of status dashboards and their associated information from the PagerDuty system.	All levels
Retrieve status dashboard by slug `PAGERDUTY_RETRIEVE_STATUS_DASHBOARD_BY_SLUG`	Retrieves detailed information about a specific PagerDuty status dashboard using its URL slug.	All levels
Retrieve status pages status `PAGERDUTY_RETRIEVE_STATUS_PAGES_STATUS`	Retrieves the current statuses for a specified PagerDuty status page.	All levels
Retrieve status page post `PAGERDUTY_RETRIEVE_STATUS_PAGE_POST`	Retrieves all posts associated with a specific status page in PagerDuty.	All levels
Retrieve status page severities by id `PAGERDUTY_RETRIEVE_STATUS_PAGE_SEVERITIES_BY_ID`	Retrieves the list of severities associated with a specific status page in PagerDuty.	All levels
Retrieve status page subscription by id `PAGERDUTY_RETRIEVE_STATUS_PAGE_SUBSCRIPTION_BY_ID`	Retrieves a list of subscriptions associated with a specific PagerDuty status page.	All levels
Retrieve tags `PAGERDUTY_RETRIEVE_TAGS`	Retrieves a list of tags from your PagerDuty account with optional filtering and pagination.	All levels
Retrieve tag by id `PAGERDUTY_RETRIEVE_TAG_BY_ID`	Retrieves detailed information about a specific tag in the PagerDuty system using its unique identifier.	All levels
Retrieve team audit records `PAGERDUTY_RETRIEVE_TEAM_AUDIT_RECORDS`	Retrieves the audit records for a specific team in PagerDuty.	All levels
Retrieve team details by id `PAGERDUTY_RETRIEVE_TEAM_DETAILS_BY_ID`	Retrieves detailed information about a specific team in PagerDuty based on the provided team ID.	All levels
Retrieve team list `PAGERDUTY_RETRIEVE_TEAM_LIST`	The ListTeams endpoint retrieves a list of teams within a PagerDuty account.	All levels
Retrieve technical service details `PAGERDUTY_RETRIEVE_TECHNICAL_SERVICE_DETAILS`	Retrieves detailed information about a specific technical service and its dependencies within the PagerDuty incident management platform.	All levels
Retrieve template fields `PAGERDUTY_RETRIEVE_TEMPLATE_FIELDS`	Retrieves the available field definitions for PagerDuty status update templates.	All levels
Retrieve unrouted event orchestration by id `PAGERDUTY_RETRIEVE_UNROUTED_EVENT_ORCHESTRATION_BY_ID`	Retrieves the unrouted orchestration configuration for a specific Event Orchestration in PagerDuty.	All levels
Retrieve users by schedule id `PAGERDUTY_RETRIEVE_USERS_BY_SCHEDULE_ID`	Retrieves a list of users associated with a specific PagerDuty schedule.	All levels
Retrieve users list `PAGERDUTY_RETRIEVE_USERS_LIST`	Retrieves a list of users from the PagerDuty system.	All levels
Retrieve user audit records by id `PAGERDUTY_RETRIEVE_USER_AUDIT_RECORDS_BY_ID`	Retrieves the audit records for a specific user in the PagerDuty system.	All levels
Retrieve user by id `PAGERDUTY_RETRIEVE_USER_BY_ID`	Retrieves detailed information about a specific PagerDuty user by their ID.	All levels
Retrieve user contact methods via id `PAGERDUTY_RETRIEVE_USER_CONTACT_METHODS_VIA_ID`	Retrieves all contact methods associated with a specific user in PagerDuty.	All levels
Retrieve user license information `PAGERDUTY_RETRIEVE_USER_LICENSE_INFORMATION`	Retrieves the license information for a specific user in the PagerDuty system.	All levels
Retrieve user notification rule `PAGERDUTY_RETRIEVE_USER_NOTIFICATION_RULE`	Retrieves a specific notification rule for a given user in PagerDuty.	All levels
Retrieve user notification rules `PAGERDUTY_RETRIEVE_USER_NOTIFICATION_RULES`	Retrieves the notification rules for a specific user in PagerDuty.	All levels
Retrieve user status update notification rule `PAGERDUTY_RETRIEVE_USER_STATUS_UPDATE_NOTIFICATION_RULE`	Retrieves a specific status update notification rule for a given user in PagerDuty.	All levels
Retrieve vendor by id `PAGERDUTY_RETRIEVE_VENDOR_BY_ID`	Get detailed information about a specific PagerDuty vendor integration by its ID.	All levels
Retrieve webhook subscriptions `PAGERDUTY_RETRIEVE_WEBHOOK_SUBSCRIPTIONS`	Retrieves a list of all webhook subscriptions associated with the authenticated PagerDuty account.	All levels
Send mcp request `PAGERDUTY_SEND_MCP_REQUEST`	Send JSON-RPC requests to PagerDuty's Model Context Protocol (MCP) endpoint.	Read + write, Full access
Send responder requests for incidents `PAGERDUTY_SEND_RESPONDER_REQUESTS_FOR_INCIDENTS`	Send responder requests to users or escalation policies for a PagerDuty incident.	Read + write, Full access
Set business service impact status `PAGERDUTY_SET_BUSINESS_SERVICE_IMPACT_STATUS`	This endpoint updates the impact status of a specific incident on a particular business service in PagerDuty.	Read + write, Full access
Set global priority threshold `PAGERDUTY_SET_GLOBAL_PRIORITY_THRESHOLD`	Sets the global Priority Threshold for Business Services in PagerDuty, determining which incidents can impact these services based on their priority level.	Read + write, Full access
Snooze incident by duration `PAGERDUTY_SNOOZE_INCIDENT_BY_DURATION`	Snooze an acknowledged incident in PagerDuty for a specified duration.	Read + write, Full access
Subscribe entities to business services `PAGERDUTY_SUBSCRIBE_ENTITIES_TO_BUSINESS_SERVICES`	This endpoint allows you to subscribe users or teams to a specific business service in PagerDuty.	Read + write, Full access
Subscribe entities to incident status updates `PAGERDUTY_SUBSCRIBE_ENTITIES_TO_INCIDENT_STATUS_UPDATES`	Subscribes specified users or teams to receive status updates for a particular incident in PagerDuty.	Read + write, Full access
Subscribe to user notifications `PAGERDUTY_SUBSCRIBE_TO_USER_NOTIFICATIONS`	Creates notification subscriptions for a specific user in PagerDuty.	Read + write, Full access
Unsubscribe business service entity `PAGERDUTY_UNSUBSCRIBE_BUSINESS_SERVICE_ENTITY`	This endpoint unsubscribes specified users or teams from receiving notifications for a particular business service in PagerDuty.	Full access
Unsubscribe from incident status updates `PAGERDUTY_UNSUBSCRIBE_FROM_INCIDENT_STATUS_UPDATES`	Unsubscribes specified users or teams from receiving status updates for a particular incident in PagerDuty.	Full access
Unsubscribe team notification subscriptions `PAGERDUTY_UNSUBSCRIBE_TEAM_NOTIFICATION_SUBSCRIPTIONS`	Unsubscribes a team from notifications for specific incidents or business services in PagerDuty.	Full access
Unsubscribe user notification subscriptions `PAGERDUTY_UNSUBSCRIBE_USER_NOTIFICATION_SUBSCRIPTIONS`	This endpoint allows unsubscribing a user from notifications for specific incidents or business services in PagerDuty.	Full access
Update add on by id `PAGERDUTY_UPDATE_ADD_ON_BY_ID`	Updates an existing Add-on in PagerDuty with new properties.	Read + write, Full access
Update alert grouping settings by id `PAGERDUTY_UPDATE_ALERT_GROUPING_SETTINGS_BY_ID`	Update an existing Alert Grouping Setting in PagerDuty by its ID.	Read + write, Full access
Update alert in incident `PAGERDUTY_UPDATE_ALERT_IN_INCIDENT`	Updates the status of a specific alert within an incident in PagerDuty.	Read + write, Full access
Update an incident type `PAGERDUTY_UPDATE_AN_INCIDENT_TYPE`	Update an Incident Type. Incident Types are a feature which will allow customers to categorize incidents, such as a security incident, a major incident, or a fraud incident. <!-- theme: warning --> > ### Early Access >…	Read + write, Full access
Update automation runner info `PAGERDUTY_UPDATE_AUTOMATION_RUNNER_INFO`	This endpoint allows you to update an existing Automation Action Runner in PagerDuty.	Read + write, Full access
Update a custom field for an incident type `PAGERDUTY_UPDATE_A_CUSTOM_FIELD_FOR_AN_INCIDENT_TYPE`	Update a custom field for an incident type.	Read + write, Full access
Update a trigger `PAGERDUTY_UPDATE_A_TRIGGER`	Updates an existing incident workflow trigger in PagerDuty.	Read + write, Full access
Update business service by id `PAGERDUTY_UPDATE_BUSINESS_SERVICE_BY_ID`	This endpoint allows you to update an existing Business Service in PagerDuty.	Read + write, Full access
Update change event by id `PAGERDUTY_UPDATE_CHANGE_EVENT_BY_ID`	Update an existing change event in PagerDuty by its unique ID.	Read + write, Full access
Update custom field display name `PAGERDUTY_UPDATE_CUSTOM_FIELD_DISPLAY_NAME`	Updates an existing custom field for incidents in PagerDuty.	Read + write, Full access
Update custom field option `PAGERDUTY_UPDATE_CUSTOM_FIELD_OPTION`	Updates a field option for a custom field on an incident type in PagerDuty.	Read + write, Full access
Update escalation policy by id `PAGERDUTY_UPDATE_ESCALATION_POLICY_BY_ID`	Updates an existing escalation policy in PagerDuty with new settings and rules.	Read + write, Full access
Update escalation policy for team `PAGERDUTY_UPDATE_ESCALATION_POLICY_FOR_TEAM`	Associates an escalation policy with a team in PagerDuty.	Read + write, Full access
Update event orchestration by id `PAGERDUTY_UPDATE_EVENT_ORCHESTRATION_BY_ID`	Updates an existing Event Orchestration in PagerDuty.	Read + write, Full access
Update event orchestration cache variable `PAGERDUTY_UPDATE_EVENT_ORCHESTRATION_CACHE_VARIABLE`	This endpoint updates a cache variable associated with a specific service in PagerDuty's event orchestrations.	Read + write, Full access
Update event rule by id `PAGERDUTY_UPDATE_EVENT_RULE_BY_ID`	This endpoint allows you to update an existing Event Rule within a specified Ruleset in PagerDuty.	Read + write, Full access
Update event rule for service `PAGERDUTY_UPDATE_EVENT_RULE_FOR_SERVICE`	This endpoint allows you to update an existing Event Rule for a specific service in PagerDuty.	Read + write, Full access
Update extension by id `PAGERDUTY_UPDATE_EXTENSION_BY_ID`	Updates an existing extension in PagerDuty.	Read + write, Full access
Update global orchestration `PAGERDUTY_UPDATE_GLOBAL_ORCHESTRATION`	Update the Global Orchestration configuration for an Event Orchestration.	Read + write, Full access
Update incident alerts `PAGERDUTY_UPDATE_INCIDENT_ALERTS`	This endpoint allows you to update the status of multiple alerts associated with a specific incident in PagerDuty.	Read + write, Full access
Update incident by id `PAGERDUTY_UPDATE_INCIDENT_BY_ID`	The UpdateIncident endpoint allows you to modify various attributes of an existing incident in PagerDuty's incident management system.	Read + write, Full access
Update incident custom field values `PAGERDUTY_UPDATE_INCIDENT_CUSTOM_FIELD_VALUES`	Updates custom field values for a specific incident in PagerDuty.	Read + write, Full access
Update incident details `PAGERDUTY_UPDATE_INCIDENT_DETAILS`	This endpoint allows for bulk updating of multiple PagerDuty incidents in a single API call.	Read + write, Full access
Update incident workflow `PAGERDUTY_UPDATE_INCIDENT_WORKFLOW`	This endpoint updates an existing Incident Workflow in PagerDuty by its unique identifier.	Read + write, Full access
Update integration by id and integration id `PAGERDUTY_UPDATE_INTEGRATION_BY_ID_AND_INTEGRATION_ID`	Updates an existing integration for a specific PagerDuty service.	Read + write, Full access
Update integration label `PAGERDUTY_UPDATE_INTEGRATION_LABEL`	This endpoint updates the label (name) of an integration associated with a specific event orchestration in PagerDuty.	Read + write, Full access
Update log entry channel `PAGERDUTY_UPDATE_LOG_ENTRY_CHANNEL`	Updates collaboration channel information for a specific log entry in PagerDuty.	Read + write, Full access
Update maintenance window by id `PAGERDUTY_UPDATE_MAINTENANCE_WINDOW_BY_ID`	Updates an existing maintenance window in PagerDuty's incident management system.	Read + write, Full access
Update oncall handoff notification rule `PAGERDUTY_UPDATE_ONCALL_HANDOFF_NOTIFICATION_RULE`	This endpoint updates an existing on-call handoff notification rule for a specific user in PagerDuty.	Read + write, Full access
Update orchestration router details `PAGERDUTY_UPDATE_ORCHESTRATION_ROUTER_DETAILS`	Updates the configuration of an existing Event Orchestration Router in PagerDuty.	Full access
Update response play by id `PAGERDUTY_UPDATE_RESPONSE_PLAY_BY_ID`	Updates an existing Response Play in PagerDuty's incident management system.	Read + write, Full access
Update ruleset by id `PAGERDUTY_UPDATE_RULESET_BY_ID`	Updates an existing ruleset in the PagerDuty incident management system.	Read + write, Full access
Update schedule by id `PAGERDUTY_UPDATE_SCHEDULE_BY_ID`	The UpdateSchedule endpoint modifies an existing on-call schedule in PagerDuty.	Read + write, Full access
Update service by id `PAGERDUTY_UPDATE_SERVICE_BY_ID`	Updates an existing service in PagerDuty with the provided configuration.	Read + write, Full access
Update service orchestration active status `PAGERDUTY_UPDATE_SERVICE_ORCHESTRATION_ACTIVE_STATUS`	Update the active status of a service orchestration in PagerDuty.	Read + write, Full access
Update standard by id `PAGERDUTY_UPDATE_STANDARD_BY_ID`	Updates an existing standard in the PagerDuty incident management platform.	Read + write, Full access
Update status page post `PAGERDUTY_UPDATE_STATUS_PAGE_POST`	Updates an existing status page post update with new information.	Read + write, Full access
Update status page post info `PAGERDUTY_UPDATE_STATUS_PAGE_POST_INFO`	Creates or updates a post update on a specific PagerDuty status page.	Read + write, Full access
Update status page post postmortem `PAGERDUTY_UPDATE_STATUS_PAGE_POST_POSTMORTEM`	Updates an existing postmortem for a specific status page post in PagerDuty.	Read + write, Full access
Update status page post resource `PAGERDUTY_UPDATE_STATUS_PAGE_POST_RESOURCE`	Updates an existing status page post on a PagerDuty Status Page.	Read + write, Full access
Update team by id `PAGERDUTY_UPDATE_TEAM_BY_ID`	Updates an existing team in PagerDuty by modifying its name, description, visibility, or parent team.	Read + write, Full access
Update template by id `PAGERDUTY_UPDATE_TEMPLATE_BY_ID`	The UpdateTemplate endpoint allows you to modify an existing status update template in PagerDuty.	Read + write, Full access
Update the service orchestration for a service `PAGERDUTY_UPDATE_THE_SERVICE_ORCHESTRATION_FOR_A_SERVICE`	Update a Service Orchestration for a service.	Read + write, Full access
Update unrouted orchestration rules `PAGERDUTY_UPDATE_UNROUTED_ORCHESTRATION_RULES`	Updates the unrouted orchestration rules for a specific Event Orchestration in PagerDuty.	Full access
Update user information `PAGERDUTY_UPDATE_USER_INFORMATION`	Updates an existing user's information in PagerDuty.	Read + write, Full access
Update user notification rule by id `PAGERDUTY_UPDATE_USER_NOTIFICATION_RULE_BY_ID`	Updates a specific status update notification rule for a PagerDuty user.	Read + write, Full access
Update user role on team `PAGERDUTY_UPDATE_USER_ROLE_ON_TEAM`	Adds a user to a team or updates their role on a team.	Read + write, Full access
Update workflow integration connection `PAGERDUTY_UPDATE_WORKFLOW_INTEGRATION_CONNECTION`	Update an existing Workflow Integration Connection.	Read + write, Full access

What agents can't do in PagerDuty (yet)

Anything not in the table above. The tools mirror what PagerDuty makes available to connected apps. If PagerDuty doesn't expose an operation, agents can't perform it either.
If something you need is missing, there's usually a path: add the service's API key under Settings → Custom integrations and your agents can call it directly. See custom integrations & secrets. You can also ask your lead agent to open a ticket describing what it needs.

Using it in missions

Just ask in plain language: “check PagerDuty for …”, “create … in PagerDuty”, “every Monday, … ”, and the agent finds the right tool, runs it, and reports back with a receipt in your Runs ledger. Anything outward-facing (sending, posting, publishing) that a mission didn't clearly authorize comes back to you as a ticket first.

Troubleshooting

Agent says	What's happening	Fix
"PagerDuty isn't connected"	No active connection (or this agent is denied)	Connect on the Integrations page; check the agent's per-app policy
"The connection has expired"	PagerDuty ended the authorization (they all do periodically)	Click Reconnect on the account, same settings, one click
"I'm not allowed to do that"	The action is above the account's access level, or the agent is scoped down	Raise the level under Manage, or adjust that agent's policy
It did something unexpected	The ask was ambiguous (e.g. matched an existing item)	Be explicit, "create a NEW …", and give agents a working folder where relevant