Can I limit what agents can do in Microsoft Teams?

Yes, twice over. The connection itself has an access level (Read-only, Read + send, Full access), and on top of that you can allow, scope, or deny each individual agent from the Integrations page.

Can I connect more than one Microsoft Teams account?

Yes. Connect additional accounts from the same card and mark one as primary; agents use the primary unless a mission names a specific account.

How do I disconnect Microsoft Teams?

Open Integrations, choose the account under Microsoft Teams, and revoke it. Agents lose access immediately; nothing keeps working in the background.

Communication

👥 Microsoft Teams integration

Access levels: Read-only · Read + send · Full access · Verified July 15, 2026

Connect Microsoft Teams once and every agent in your squad can work in it for you, with exactly as much access as you decide to give, and a receipt for every call it makes.

What your squad can do in Microsoft Teams

Look things up, chats get all chats; chats get all messages; get call operation, and more.
Do real work, add chat member; add member to channel; add member to team; add tab, and more.
Run it on a schedule: any of the 169 available tools below can be part of a scheduled task or a mission.

How to connect

In your dashboard, open Integrations and find Microsoft Teams.
Click Connect and pick an access level (we recommend Full access): this is the ceiling for every agent.
Sign in to Microsoft Teams in the window that opens and approve. You land back on the Integrations page with the account live.

You can change an account's access level any time under Manage. It applies instantly, no re-authorization. If the connection ever expires, the card shows Reconnect; one click re-authorizes the same account with the same settings.

Multiple accounts: connect as many as you need (say, yours and a client's). One is primary. Agents use it unless a mission says otherwise.

Access levels

The level you pick at connect time is enforced on our side for every agent call: an agent can never do more than the level allows, no matter what it's asked.

Level	What it allows
Read-only	Read chat messages and channel posts. Cannot send.
Read + send	Read messages and send in chats and channels.
Full access	Read, send, edit messages, manage channel settings.	Recommended

On top of the connection's level, every agent can be individually allowed, scoped down, or denied for this app from the Integrations page. Deny an agent and it doesn't even see the connection.

Every tool, in plain terms

The 169 tools agents use in Microsoft Teams through Mission Control, and the lowest access level that includes each. Agents discover these themselves. You never have to name a tool; asking in plain language is enough.

Tool	What it does	Access level
Add chat member `MICROSOFT_TEAMS_ADD_CHAT_MEMBER`	Add a conversationMember to a Microsoft Teams chat.	Read + send, Full access
Add member to channel `MICROSOFT_TEAMS_ADD_MEMBER_TO_CHANNEL`	Add a member to a Microsoft Teams channel.	Read + send, Full access
Add member to team `MICROSOFT_TEAMS_ADD_MEMBER_TO_TEAM`	(DEPRECATED: use `MICROSOFT_TEAMS_ADD_TEAM_MEMBER`) Tool to add a user to a Microsoft Teams team.	Read + send, Full access
Add tab `MICROSOFT_TEAMS_ADD_TAB`	Add a new tab to a Microsoft Teams channel.	Read + send, Full access
Add team member `MICROSOFT_TEAMS_ADD_TEAM_MEMBER`	Add a user to a Microsoft Teams team. Use when granting or updating membership for a user.	Read + send, Full access
Add team members bulk `MICROSOFT_TEAMS_ADD_TEAM_MEMBERS_BULK`	Add multiple members to a Microsoft Teams team in a single operation.	Read + send, Full access
Archive channel `MICROSOFT_TEAMS_ARCHIVE_CHANNEL`	Archive a channel in a Microsoft Teams team.	Full access
Archive group team channel `MICROSOFT_TEAMS_ARCHIVE_GROUP_TEAM_CHANNEL`	Archive a channel in a Microsoft Teams team using the group ID.	Read + send, Full access
Archive team `MICROSOFT_TEAMS_ARCHIVE_TEAM`	Archive a Microsoft Teams team. Use after confirming the team ID; returns 202 if accepted.	Read + send, Full access
Chats get all chats `MICROSOFT_TEAMS_CHATS_GET_ALL_CHATS`	Retrieves all Microsoft Teams chats a specified user is part of, supporting filtering, property selection, and pagination.	Read + send, Full access
Chats get all messages `MICROSOFT_TEAMS_CHATS_GET_ALL_MESSAGES`	DEPRECATED: Use ListUserChatMessages instead.	Read + send, Full access
Clear automatic location `MICROSOFT_TEAMS_CLEAR_AUTOMATIC_LOCATION`	Clear the automatic location from a user's presence in Microsoft Teams.	Read + send, Full access
Clear me presence user preferred `MICROSOFT_TEAMS_CLEAR_ME_PRESENCE_USER_PREFERRED`	Clear a user's preferred presence setting in Microsoft Teams.	Full access
Clear my presence `MICROSOFT_TEAMS_CLEAR_MY_PRESENCE`	DEPRECATED: Use MICROSOFT_TEAMS_CLEAR_PRESENCE instead.	Full access
Clear presence `MICROSOFT_TEAMS_CLEAR_PRESENCE`	Clear the presence information for a user's application presence session in Microsoft Teams.	Full access
Clear presence automatic location `MICROSOFT_TEAMS_CLEAR_PRESENCE_AUTOMATIC_LOCATION`	DEPRECATED: Use MICROSOFT_TEAMS_CLEAR_AUTOMATIC_LOCATION instead.	Full access
Clear presence location `MICROSOFT_TEAMS_CLEAR_PRESENCE_LOCATION`	Clear the authenticated user's presence location.	Full access
Clone team `MICROSOFT_TEAMS_CLONE_TEAM`	Clone a Microsoft Teams team using the team ID.	Read + send, Full access
Create call operation `MICROSOFT_TEAMS_CREATE_CALL_OPERATION`	Create a new operation for a communications call.	Read + send, Full access
Create channel `MICROSOFT_TEAMS_CREATE_CHANNEL`	Create a new standard, private, or shared channel within a Microsoft Teams team.	Read + send, Full access
Create content sharing session `MICROSOFT_TEAMS_CREATE_CONTENT_SHARING_SESSION`	Create a content sharing session in a Microsoft Teams call.	Read + send, Full access
Create group team channel `MICROSOFT_TEAMS_CREATE_GROUP_TEAM_CHANNEL`	Create a new channel in a group's associated team.	Read + send, Full access
Create meeting `MICROSOFT_TEAMS_CREATE_MEETING`	Use to schedule a new standalone Microsoft Teams online meeting, i.e., one not linked to any calendar event.	Read + send, Full access
Create offer shift request `MICROSOFT_TEAMS_CREATE_OFFER_SHIFT_REQUEST`	Create a new offer shift request in a user's joined team schedule.	Read + send, Full access
Create open shift `MICROSOFT_TEAMS_CREATE_OPEN_SHIFT`	Create a new open shift in a Microsoft Teams team schedule.	Read + send, Full access
Create open shift change request `MICROSOFT_TEAMS_CREATE_OPEN_SHIFT_CHANGE_REQUEST`	Create a new open shift change request in a team schedule.	Read + send, Full access
Create or get online meeting `MICROSOFT_TEAMS_CREATE_OR_GET_ONLINE_MEETING`	Create a new Microsoft Teams online meeting or retrieve an existing one based on externalId.	Read + send, Full access
Create or update schedule `MICROSOFT_TEAMS_CREATE_OR_UPDATE_SCHEDULE`	Create or replace a schedule object for a Microsoft Teams team.	Read + send, Full access
Create schedule day note `MICROSOFT_TEAMS_CREATE_SCHEDULE_DAY_NOTE`	Create a new day note in a team's schedule.	Read + send, Full access
Create scheduling group `MICROSOFT_TEAMS_CREATE_SCHEDULING_GROUP`	Create a new scheduling group in a team's schedule.	Read + send, Full access
Create shift `MICROSOFT_TEAMS_CREATE_SHIFT`	Create a new shift in a Microsoft Teams team schedule.	Read + send, Full access
Create team `MICROSOFT_TEAMS_CREATE_TEAM`	Create a new Microsoft Teams team. Use when you need to provision a team with optional template, channels, and members.	Read + send, Full access
Create team from group `MICROSOFT_TEAMS_CREATE_TEAM_FROM_GROUP`	Create a new team under an existing Microsoft 365 group.	Read + send, Full access
Create time off `MICROSOFT_TEAMS_CREATE_TIME_OFF`	Create a new timeOff instance in a team's schedule.	Read + send, Full access
Create time off reason `MICROSOFT_TEAMS_CREATE_TIME_OFF_REASON`	Create a new time off reason in a team's schedule.	Read + send, Full access
Create time off request `MICROSOFT_TEAMS_CREATE_TIME_OFF_REQUEST`	Create a new time off request in a team's schedule.	Read + send, Full access
Create user online meeting `MICROSOFT_TEAMS_CREATE_USER_ONLINE_MEETING`	Create a new Microsoft Teams online meeting for a specific user.	Read + send, Full access
Delete call operation `MICROSOFT_TEAMS_DELETE_CALL_OPERATION`	Delete a navigation property operation for a communications call.	Full access
Delete channel `MICROSOFT_TEAMS_DELETE_CHANNEL`	Delete a channel from a Microsoft Teams team.	Full access
Delete day note `MICROSOFT_TEAMS_DELETE_DAY_NOTE`	Delete a day note from a Microsoft Teams schedule.	Full access
Delete open shift `MICROSOFT_TEAMS_DELETE_OPEN_SHIFT`	Delete an open shift from a Microsoft Teams schedule.	Full access
Delete scheduling group `MICROSOFT_TEAMS_DELETE_SCHEDULING_GROUP`	Delete a scheduling group from a Microsoft Teams team schedule.	Full access
Delete shift `MICROSOFT_TEAMS_DELETE_SHIFT`	Delete a shift from a Microsoft Teams team schedule.	Full access
Delete soft message `MICROSOFT_TEAMS_DELETE_SOFT_MESSAGE`	Soft-delete a message in a Teams channel. Use when you need to remove a message without permanently deleting it.	Full access
Delete tab `MICROSOFT_TEAMS_DELETE_TAB`	Delete a tab from a Microsoft Teams channel.	Full access
Delete team `MICROSOFT_TEAMS_DELETE_TEAM`	Delete a Microsoft Teams team. Use after confirming the target team ID.	Full access
Delete time off `MICROSOFT_TEAMS_DELETE_TIME_OFF`	Delete a timeOff from a team's schedule. Use when you need to remove a scheduled time off entry from a team member's schedule.	Full access
Delete time off reason `MICROSOFT_TEAMS_DELETE_TIME_OFF_REASON`	Delete a time off reason from a team's schedule.	Full access
Delete time off request `MICROSOFT_TEAMS_DELETE_TIME_OFF_REQUEST`	Delete a time off request from a Microsoft Teams team schedule.	Full access
Delete user online meeting `MICROSOFT_TEAMS_DELETE_USER_ONLINE_MEETING`	Delete an online meeting for a user. Use when you need to permanently remove an online meeting from a user's calendar.	Full access
Get call operation `MICROSOFT_TEAMS_GET_CALL_OPERATION`	Get a specific commsOperation for a call. Use to check the status of long-running call operations.	Read + send, Full access
Get channel `MICROSOFT_TEAMS_GET_CHANNEL`	Get a specific channel in a team. Use after obtaining valid team and channel IDs to fetch channel details.	Read + send, Full access
Get channel message `MICROSOFT_TEAMS_GET_CHANNEL_MESSAGE`	Retrieves a specific message from a Microsoft Teams channel using its Team, Channel, and Message IDs.	Read + send, Full access
Get channel message reply `MICROSOFT_TEAMS_GET_CHANNEL_MESSAGE_REPLY`	Retrieve a single reply to a message in a channel.	Read + send, Full access
Get chat `MICROSOFT_TEAMS_GET_CHAT`	Retrieve a single chat by ID. Use when you need to get details about a specific chat.	Read + send, Full access
Get chat last message preview `MICROSOFT_TEAMS_GET_CHAT_LAST_MESSAGE_PREVIEW`	DEPRECATED: Use MICROSOFT_TEAMS_GET_CHAT instead.	Read + send, Full access
Get chat member `MICROSOFT_TEAMS_GET_CHAT_MEMBER`	Get a specific conversation member from a Microsoft Teams chat.	Read + send, Full access
Get chat message `MICROSOFT_TEAMS_GET_CHAT_MESSAGE`	Get a specific chat message. Use after confirming chat_id and message_id.	Read + send, Full access
Get day note `MICROSOFT_TEAMS_GET_DAY_NOTE`	Retrieve a specific day note from a team's schedule.	Read + send, Full access
Get files folder `MICROSOFT_TEAMS_GET_FILES_FOLDER`	Get the files folder (DriveItem) metadata for a specific channel in a Microsoft Teams team.	Read + send, Full access
Get group team channel `MICROSOFT_TEAMS_GET_GROUP_TEAM_CHANNEL`	DEPRECATED: Use MICROSOFT_TEAMS_GET_CHANNEL instead.	Read + send, Full access
Get meeting transcript content `MICROSOFT_TEAMS_GET_MEETING_TRANSCRIPT_CONTENT`	Retrieve the raw text/vtt content for a Microsoft Teams meeting transcript.	Read + send, Full access
Get my profile `MICROSOFT_TEAMS_GET_MY_PROFILE`	Retrieve a user's profile (id/UPN/mail/displayName).	Read + send, Full access
Get offer shift request `MICROSOFT_TEAMS_GET_OFFER_SHIFT_REQUEST`	Get a specific offer shift request from a Microsoft Teams schedule.	Read + send, Full access
Get online meeting `MICROSOFT_TEAMS_GET_ONLINE_MEETING`	Retrieve details of a specific Microsoft Teams online meeting by its ID.	Read + send, Full access
Get open shift `MICROSOFT_TEAMS_GET_OPEN_SHIFT`	Get a specific open shift from a Microsoft Teams schedule.	Read + send, Full access
Get open shift change request `MICROSOFT_TEAMS_GET_OPEN_SHIFT_CHANGE_REQUEST`	Retrieve a specific open shift change request from a Microsoft Teams team's schedule.	Read + send, Full access
Get presence `MICROSOFT_TEAMS_GET_PRESENCE`	Get a specific user's presence information.	Read + send, Full access
Get primary channel `MICROSOFT_TEAMS_GET_PRIMARY_CHANNEL`	Get the default (General) channel of a team.	Read + send, Full access
Get schedule `MICROSOFT_TEAMS_GET_SCHEDULE`	Retrieve the properties and relationships of a schedule object.	Read + send, Full access
Get scheduling group `MICROSOFT_TEAMS_GET_SCHEDULING_GROUP`	Retrieve a specific scheduling group from a Microsoft Teams team's schedule.	Read + send, Full access
Get shift `MICROSOFT_TEAMS_GET_SHIFT`	Retrieve a shift by ID from a Microsoft Teams team schedule.	All levels
Get swap shifts change request `MICROSOFT_TEAMS_GET_SWAP_SHIFTS_CHANGE_REQUEST`	Get a specific swap shift change request from a Microsoft Teams schedule.	Read + send, Full access
Get tab `MICROSOFT_TEAMS_GET_TAB`	Get a specific tab in a Microsoft Teams channel.	Read + send, Full access
Get teams app definition `MICROSOFT_TEAMS_GET_TEAMS_APP_DEFINITION`	Get an installed app in a Microsoft Teams team.	Read + send, Full access
Get team from group `MICROSOFT_TEAMS_GET_TEAM_FROM_GROUP`	Get a specific team. Use when full details of one team by ID are needed.	Read + send, Full access
Get team member `MICROSOFT_TEAMS_GET_TEAM_MEMBER`	Get a specific conversation member from a team.	Read + send, Full access
Get team operation `MICROSOFT_TEAMS_GET_TEAM_OPERATION`	Retrieve the status of a Teams async operation using teamId and operationId.	Read + send, Full access
Get team template `MICROSOFT_TEAMS_GET_TEAM_TEMPLATE`	DEPRECATED: Use MICROSOFT_TEAMS_GET_TEAM_FROM_GROUP with expand="template" instead.	Read + send, Full access
Get time off `MICROSOFT_TEAMS_GET_TIME_OFF`	Retrieve a specific time off entry from a Microsoft Teams team's schedule by ID.	Read + send, Full access
Get time off reason `MICROSOFT_TEAMS_GET_TIME_OFF_REASON`	Get a specific time off reason from a team's schedule.	Read + send, Full access
Get time off request `MICROSOFT_TEAMS_GET_TIME_OFF_REQUEST`	Retrieve a specific time off request from a team's schedule.	Read + send, Full access
Get user chat `MICROSOFT_TEAMS_GET_USER_CHAT`	Retrieve a specific chat for a user. Use when you need to get details about a chat that a specific user is part of.	Read + send, Full access
Get user teamwork `MICROSOFT_TEAMS_GET_USER_TEAMWORK`	Get userTeamwork settings for a specified user, including Microsoft Teams region and locale.	Read + send, Full access
Hide chat for user `MICROSOFT_TEAMS_HIDE_CHAT_FOR_USER`	Hide a Microsoft Teams chat for a specific user.	Read + send, Full access
List associated teams `MICROSOFT_TEAMS_LIST_ASSOCIATED_TEAMS`	List teams that a user is associated with in Microsoft Teams.	Read + send, Full access
List channel tabs `MICROSOFT_TEAMS_LIST_CHANNEL_TABS`	List tabs from a Microsoft Teams channel. Use when you need to retrieve all tabs configured in a specific channel. Note: The Files tab (native to channels) is not returned by this API.	Read + send, Full access
List chat `MICROSOFT_TEAMS_LIST_CHAT`	DEPRECATED: Use MICROSOFT_TEAMS_CHATS_GET_ALL_CHATS instead.	Read + send, Full access
List chat members `MICROSOFT_TEAMS_LIST_CHAT_MEMBERS`	DEPRECATED: Use MICROSOFT_TEAMS_USERS_CHATS_LIST_MEMBERS instead.	Read + send, Full access
List communications calls operations `MICROSOFT_TEAMS_LIST_COMMUNICATIONS_CALLS_OPERATIONS`	List operations on a Microsoft Teams call.	Read + send, Full access
List deleted teams `MICROSOFT_TEAMS_LIST_DELETED_TEAMS`	List deleted Microsoft Teams and their properties.	Read + send, Full access
List group team channels `MICROSOFT_TEAMS_LIST_GROUP_TEAM_CHANNELS`	DEPRECATED: Use MICROSOFT_TEAMS_LIST_CHANNELS instead.	Read + send, Full access
List group team operations `MICROSOFT_TEAMS_LIST_GROUP_TEAM_OPERATIONS`	List operations on a group's team. Use when you need to retrieve all async operations (such as team creation, archiving, channel creation) for a specific group's team.	Read + send, Full access
List incoming channels `MICROSOFT_TEAMS_LIST_INCOMING_CHANNELS`	List incoming channels shared with a Microsoft Teams team.	Read + send, Full access
List installed apps `MICROSOFT_TEAMS_LIST_INSTALLED_APPS`	List apps installed in a Microsoft Teams team.	Read + send, Full access
List meeting transcripts `MICROSOFT_TEAMS_LIST_MEETING_TRANSCRIPTS`	List meeting transcripts for a Microsoft Teams online meeting.	Read + send, Full access
List message replies `MICROSOFT_TEAMS_LIST_MESSAGE_REPLIES`	List all replies to a specific message in a Microsoft Teams channel.	Read + send, Full access
List offer shift requests `MICROSOFT_TEAMS_LIST_OFFER_SHIFT_REQUESTS`	List offer shift requests in a Microsoft Teams schedule.	Read + send, Full access
List online meetings `MICROSOFT_TEAMS_LIST_ONLINE_MEETINGS`	Look up a Microsoft Teams online meeting for a user by identifier.	Read + send, Full access
List open shifts `MICROSOFT_TEAMS_LIST_OPEN_SHIFTS`	List open shifts in a Microsoft Teams schedule.	Read + send, Full access
List open shift change requests `MICROSOFT_TEAMS_LIST_OPEN_SHIFT_CHANGE_REQUESTS`	List open shift change requests in a Microsoft Teams schedule.	Read + send, Full access
List people `MICROSOFT_TEAMS_LIST_PEOPLE`	Retrieves a list of people relevant to a specified user from Microsoft Graph, noting the `search` parameter is only effective if `user_id` is 'me'.	Read + send, Full access
List pinned messages `MICROSOFT_TEAMS_LIST_PINNED_MESSAGES`	Retrieve the list of pinned messages in a Microsoft Teams chat.	Read + send, Full access
List schedule day notes `MICROSOFT_TEAMS_LIST_SCHEDULE_DAY_NOTES`	List all dayNotes from a team's schedule. Use when you need to retrieve all day notes or search/filter notes for specific dates in a team's schedule.	Read + send, Full access
List scheduling groups `MICROSOFT_TEAMS_LIST_SCHEDULING_GROUPS`	List scheduling groups in a team's schedule.	Read + send, Full access
List shifts `MICROSOFT_TEAMS_LIST_SHIFTS`	List shifts in a Microsoft Teams schedule.	Read + send, Full access
List swap shifts change requests `MICROSOFT_TEAMS_LIST_SWAP_SHIFTS_CHANGE_REQUESTS`	List swap shift change requests in a Microsoft Teams schedule.	Read + send, Full access
List team members `MICROSOFT_TEAMS_LIST_TEAM_MEMBERS`	List members of a Microsoft Teams team. Use when you need to retrieve the members of a specific team, for auditing or notifications.	Read + send, Full access
List team operations `MICROSOFT_TEAMS_LIST_TEAM_OPERATIONS`	List operations from a team. Use when you need to retrieve all async operations (such as team creation, archiving, channel creation) for a specific team.	Read + send, Full access
List team permission grants `MICROSOFT_TEAMS_LIST_TEAM_PERMISSION_GRANTS`	List all resource-specific permission grants for a team with support for filtering, pagination, and sorting.	Read + send, Full access
List team templates `MICROSOFT_TEAMS_LIST_TEAM_TEMPLATES`	List available Microsoft Teams templates. Use when retrieving templates for team creation or customization workflows.	Read + send, Full access
List time off `MICROSOFT_TEAMS_LIST_TIME_OFF`	List time off entries from a Microsoft Teams team's schedule.	Read + send, Full access
List time off reasons `MICROSOFT_TEAMS_LIST_TIME_OFF_REASONS`	Get time off reasons from a team's schedule.	Read + send, Full access
List time off requests `MICROSOFT_TEAMS_LIST_TIME_OFF_REQUESTS`	Retrieve a list of time off requests from a Microsoft Teams team's schedule.	Read + send, Full access
List users `MICROSOFT_TEAMS_LIST_USERS`	List all users in the organization. Use when you need to retrieve directory users with filtering, pagination, and field selection.	Read + send, Full access
List user chat members `MICROSOFT_TEAMS_LIST_USER_CHAT_MEMBERS`	List members of a specific chat for a user in Microsoft Teams.	Read + send, Full access
List user chat messages `MICROSOFT_TEAMS_LIST_USER_CHAT_MESSAGES`	Retrieve messages from a specific chat for a given user.	Read + send, Full access
List user joined teams `MICROSOFT_TEAMS_LIST_USER_JOINED_TEAMS`	List the Teams that a specified user is a direct member of (joined teams).	Read + send, Full access
Mark chat read for user `MICROSOFT_TEAMS_MARK_CHAT_READ_FOR_USER`	Mark a chat as read for a specific user in Microsoft Teams.	Read + send, Full access
Mark chat unread for user `MICROSOFT_TEAMS_MARK_CHAT_UNREAD_FOR_USER`	Marks a specific chat as unread for a user by setting the last read message timestamp.	Read + send, Full access
Pin message `MICROSOFT_TEAMS_PIN_MESSAGE`	Pin a message in a Microsoft Teams chat. Use when you need to highlight an important message for quick access.	Read + send, Full access
Post message reply `MICROSOFT_TEAMS_POST_MESSAGE_REPLY`	Sends a reply to an existing message, identified by `message_id`, within a specific `channel_id` of a given `team_id` in Microsoft Teams.	Read + send, Full access
Provision channel email `MICROSOFT_TEAMS_PROVISION_CHANNEL_EMAIL`	Provision an email address for a Microsoft Teams channel.	Read + send, Full access
Remove channel email `MICROSOFT_TEAMS_REMOVE_CHANNEL_EMAIL`	Remove the email address of a channel in Microsoft Teams.	Full access
Remove chat member `MICROSOFT_TEAMS_REMOVE_CHAT_MEMBER`	Remove a member from a Microsoft Teams chat.	Full access
Remove team member `MICROSOFT_TEAMS_REMOVE_TEAM_MEMBER`	Remove a member from a Microsoft Teams team.	Full access
Remove team members `MICROSOFT_TEAMS_REMOVE_TEAM_MEMBERS`	Remove multiple members from a Microsoft Teams team in bulk.	Full access
Search files `MICROSOFT_TEAMS_SEARCH_FILES`	Search files in Microsoft Teams using KQL syntax.	Read + send, Full access
Search messages `MICROSOFT_TEAMS_SEARCH_MESSAGES`	Search Microsoft Teams messages using powerful KQL syntax.	Read + send, Full access
Send activity notification `MICROSOFT_TEAMS_SEND_ACTIVITY_NOTIFICATION`	Send activity notifications to specified recipients in Microsoft Teams.	Read + send, Full access
Set me preferred presence `MICROSOFT_TEAMS_SET_ME_PREFERRED_PRESENCE`	DEPRECATED: Use MICROSOFT_TEAMS_SET_USER_PREFERRED_PRESENCE instead.	Read + send, Full access
Set presence `MICROSOFT_TEAMS_SET_PRESENCE`	Set the presence information for a user's application presence session.	Read + send, Full access
Set presence automatic location `MICROSOFT_TEAMS_SET_PRESENCE_AUTOMATIC_LOCATION`	Set the automatic presence location (office/remote/timeOff) for a specified user.	Read + send, Full access
Set presence manual location `MICROSOFT_TEAMS_SET_PRESENCE_MANUAL_LOCATION`	DEPRECATED: Use MICROSOFT_TEAMS_SET_USER_PRESENCE_MANUAL_LOCATION instead.	Read + send, Full access
Set user preferred presence `MICROSOFT_TEAMS_SET_USER_PREFERRED_PRESENCE`	Set the preferred availability and activity status for a user.	Read + send, Full access
Set user presence manual location `MICROSOFT_TEAMS_SET_USER_PRESENCE_MANUAL_LOCATION`	Set the manual presence location (office/remote/timeOff) for a specific user.	Read + send, Full access
Share team schedule `MICROSOFT_TEAMS_SHARE_TEAM_SCHEDULE`	Share a Microsoft Teams schedule for a specified time range.	Read + send, Full access
Teams create channel `MICROSOFT_TEAMS_TEAMS_CREATE_CHANNEL`	(DEPRECATED: use `MICROSOFT_TEAMS_CREATE_CHANNEL`) Tool to create a new standard, private, or shared channel within a Microsoft Teams team.	Read + send, Full access
Teams create chat `MICROSOFT_TEAMS_TEAMS_CREATE_CHAT`	Creates a new chat; if a 'oneOnOne' chat with the specified members already exists, its details are returned, while 'group' chats are always newly created.	Read + send, Full access
Teams list `MICROSOFT_TEAMS_TEAMS_LIST`	Retrieves Microsoft Teams accessible by the authenticated user, allowing filtering, property selection, and pagination.	Read + send, Full access
Teams list channels `MICROSOFT_TEAMS_TEAMS_LIST_CHANNELS`	Retrieves channels for a specified Microsoft Teams team ID (must be valid and for an existing team), with options to include shared channels, filter results, and select properties.	Read + send, Full access
Teams list channel messages `MICROSOFT_TEAMS_TEAMS_LIST_CHANNEL_MESSAGES`	List messages in a Teams channel when team_id and channel_id are known (no chat_id required).	Read + send, Full access
Teams list chat messages `MICROSOFT_TEAMS_TEAMS_LIST_CHAT_MESSAGES`	DEPRECATED: Use ListUserChatMessages instead.	Read + send, Full access
Teams post channel message `MICROSOFT_TEAMS_TEAMS_POST_CHANNEL_MESSAGE`	Posts a new top-level message to a channel in Microsoft Teams (does NOT reply to an existing message).	Read + send, Full access
Teams post chat message `MICROSOFT_TEAMS_TEAMS_POST_CHAT_MESSAGE`	Sends a non-empty message (text or HTML) to a specified, existing Microsoft Teams chat; content must be valid HTML if `content_type` is 'html'.	Read + send, Full access
Teams post message reply `MICROSOFT_TEAMS_TEAMS_POST_MESSAGE_REPLY`	(DEPRECATED: use `MICROSOFT_TEAMS_POST_MESSAGE_REPLY`) Sends a reply to an existing message, identified by `message_id`, within a specific `channel_id` of a given `team_id` in Microsoft Teams.	Read + send, Full access
Unarchive channel `MICROSOFT_TEAMS_UNARCHIVE_CHANNEL`	Unarchive a channel in a Microsoft Teams team.	Read + send, Full access
Unarchive group team channel `MICROSOFT_TEAMS_UNARCHIVE_GROUP_TEAM_CHANNEL`	Unarchive a channel in a Microsoft Teams group's team.	Read + send, Full access
Unarchive team `MICROSOFT_TEAMS_UNARCHIVE_TEAM`	Unarchive a Microsoft Teams team. Use when you need to restore an archived team to active state.	Read + send, Full access
Unhide chat for user `MICROSOFT_TEAMS_UNHIDE_CHAT_FOR_USER`	Unhide a chat for a specific user. Use when you need to make a hidden chat visible again in the user's chat list.	Read + send, Full access
Unpin message `MICROSOFT_TEAMS_UNPIN_MESSAGE`	Unpin a message from a Microsoft Teams chat.	Full access
Update call `MICROSOFT_TEAMS_UPDATE_CALL`	Update the navigation property calls in Microsoft Teams communications.	Read + send, Full access
Update call operation `MICROSOFT_TEAMS_UPDATE_CALL_OPERATION`	Update the navigation property operations in communications.	Read + send, Full access
Update call participant `MICROSOFT_TEAMS_UPDATE_CALL_PARTICIPANT`	Update a participant in a Microsoft Teams call.	Read + send, Full access
Update channel `MICROSOFT_TEAMS_UPDATE_CHANNEL`	Update channel properties in a Microsoft Teams group.	Read + send, Full access
Update channel message `MICROSOFT_TEAMS_UPDATE_CHANNEL_MESSAGE`	Update a message in a channel. Use when you need to modify an existing channel message after confirming channel and message IDs.	Read + send, Full access
Update chat `MICROSOFT_TEAMS_UPDATE_CHAT`	Update the properties of a chat. Use when you need to modify chat settings such as the topic.	Read + send, Full access
Update chat message `MICROSOFT_TEAMS_UPDATE_CHAT_MESSAGE`	Update a specific message in a chat. Use when you need to correct or modify a sent chat message.	Read + send, Full access
Update content sharing session `MICROSOFT_TEAMS_UPDATE_CONTENT_SHARING_SESSION`	Update a content sharing session in a Microsoft Teams call.	Read + send, Full access
Update day note `MICROSOFT_TEAMS_UPDATE_DAY_NOTE`	Update an existing day note in a team's schedule.	Read + send, Full access
Update online meeting `MICROSOFT_TEAMS_UPDATE_ONLINE_MEETING`	Update the properties of an existing Microsoft Teams online meeting.	Read + send, Full access
Update open shift `MICROSOFT_TEAMS_UPDATE_OPEN_SHIFT`	Update an existing open shift in a Microsoft Teams team schedule.	Read + send, Full access
Update scheduling group `MICROSOFT_TEAMS_UPDATE_SCHEDULING_GROUP`	Replace/update a scheduling group in a team's schedule.	Read + send, Full access
Update tab `MICROSOFT_TEAMS_UPDATE_TAB`	Update the properties of a tab in a Microsoft Teams channel.	Read + send, Full access
Update team `MICROSOFT_TEAMS_UPDATE_TEAM`	Update the properties of a team. Use when you need to modify team settings such as member, messaging, or fun settings.	Read + send, Full access
Update team member `MICROSOFT_TEAMS_UPDATE_TEAM_MEMBER`	Update a team member's roles or properties in Microsoft Teams.	Read + send, Full access
Update team schedule shift `MICROSOFT_TEAMS_UPDATE_TEAM_SCHEDULE_SHIFT`	Update an existing shift in a Microsoft Teams team schedule.	Read + send, Full access
Update time off `MICROSOFT_TEAMS_UPDATE_TIME_OFF`	Replace an existing timeOff entry in a team's schedule.	Read + send, Full access
Update time off reason `MICROSOFT_TEAMS_UPDATE_TIME_OFF_REASON`	Update a time off reason in a team's schedule.	Read + send, Full access

What agents can't do in Microsoft Teams (yet)

Anything not in the table above. The tools mirror what Microsoft Teams makes available to connected apps. If Microsoft Teams doesn't expose an operation, agents can't perform it either.
If something you need is missing, there's usually a path: add the service's API key under Settings → Custom integrations and your agents can call it directly. See custom integrations & secrets. You can also ask your lead agent to open a ticket describing what it needs.

Using it in missions

Just ask in plain language: “check Microsoft Teams for …”, “create … in Microsoft Teams”, “every Monday, … ”, and the agent finds the right tool, runs it, and reports back with a receipt in your Runs ledger. Anything outward-facing (sending, posting, publishing) that a mission didn't clearly authorize comes back to you as a ticket first.

Troubleshooting

Agent says	What's happening	Fix
"Microsoft Teams isn't connected"	No active connection (or this agent is denied)	Connect on the Integrations page; check the agent's per-app policy
"The connection has expired"	Microsoft Teams ended the authorization (they all do periodically)	Click Reconnect on the account, same settings, one click
"I'm not allowed to do that"	The action is above the account's access level, or the agent is scoped down	Raise the level under Manage, or adjust that agent's policy
It did something unexpected	The ask was ambiguous (e.g. matched an existing item)	Be explicit, "create a NEW …", and give agents a working folder where relevant